Since there is a geographic hurdle, this online ability to keep things functioning for them WAS a God=send that has now turned into a nightmare. I am out of ideas to get this functioning again.
I have verified that my os is legitimate after the repair as well, properly activated.
My virus and malware scans are all 100% clear also.
The only thing that concerns me is that when i sign into your site, rather than going to the area i am requesting, it sends me back to my email. Could this be a clue to some of you much smarter folks than I am ??????
Thank you for any help you can offer.