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Blue Screen


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#1
mmtpbz

mmtpbz

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I keep getting a blue screen stating Driver less then IRQL then it goes to crash dump its win vista here is some info............

Problem Event Name: BlueScreen

OS Version: 6.0.6002.2.2.0.768.2

Locale ID: 1033

Additional information about the problem:

BCCode: d1

BCP1: BB2D9000

BCP2: 00000002

BCP3: 00000000

BCP4: 8069DCCB

OS Version: 6_0_6002

Service Pack: 2_0

Product: 768_1

ive updated most drivers already. some other stop codes are 0x00000d1 0xc6472000 0x00000002 0x80698ccB

also does anyone know what wgfmc.sys is? it also shows up on the blue screen

Edited by mmtpbz, 01 December 2010 - 08:33 AM.

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#2
rshaffer61

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Hello mmtpbz.... Welcome to
GeeksToGo, :D
;) ;)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
    then.
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.


You may have a possible memory issue so lets check that first.
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#3
mmtpbz

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Thanks....the ram test showed no errors I think it is something with a driver issue just cant fig out what driver as they all show to be working propery

Edited by mmtpbz, 02 December 2010 - 07:29 AM.

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#4
rshaffer61

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Oddly enough wgfmc.sys does not give any results when Googled or any other search engine. :D
Let me ask was there anything recently downloaded from the internet just prior to this all starting?
Any newly installed driver or program?
Any hardware upgraded?

Please do the following steps to run chkdsk /r to check your disk consistency. Tutorial for running chkdsk in Vista\Win 7 located HERE.
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