[Ruth7R]

Hello,

I recently have been having trouble using the internet on our main computer, getting the error of "Website found, waiting for reply" I don't really understand the problem as our connection is absolutely fine, my husband can use his laptop without a problem, I can connect to World of Warcraft and use our main weatherbug program, but no basic internet pages at all. I figured if the connection was bad, then nothing would be accessable. I pinged each port of our isp through cmd and all were responding. Except for what was termed "Tunnel Adapter" which I assume is what is used as hardware (Usb Hub) to bring the connection to the computer. The part that was not responding in this was what was termed the "Deafult gateway" I have run a virus scan, found no infections, ran Anti-malware and found no malicious files, restarted the modem, the computer, did a system restore, etc. Nothing has helped. Is it possible that the hub is the problem and is there a more obvious way of finding out? Thanks for your help and just ask if you need more info. I did a disk check/clean the night before all this happened and didn't think that this would affect it.

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Weatherbug isn't really a good thing, it's a known adware. Might want to try uninstalling it and try again.

[Aaronor]

Weatherbug isn't really a good thing, it's a known adware. Might want to try uninstalling it and try again.

[dsenette]

not sure why you're mentioning USB at all. do you connect this computer via USB to a modem or no?

the tunneling adapter is actually the IPv6 adapter. IPv6 is an extension of the currently used IPv4 system. IPv6 is not actually in use at the moment (publicly) so you can actually get rid of that.

to remove IPv6, right click on "my network places" and choose properties, then right click on your local area connection and choose properties, look for IPv6 in the list and highlight it, then press uninstall.

sometimes having IPv6 enabled can cause connection issues (sometimes it doesn't)