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INFECTED generic host process System and Browser after affect after Vi


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#16
poweradmin

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That's the problem there is no icon in the system tray
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#17
SweetTech

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Can you start it up by accessing it from Start > Programs > Avast and then disabling it that way?
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#18
poweradmin

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I can not find a way to disable it / Can I stop the process through windows security? or Task manager?
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#19
SweetTech

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You end the process via the Task manager.
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#20
poweradmin

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I am so scared to mess with the task manager . What if I disable the wrong thing? Not sure which one is it just know it is not that good with this, is why want to take classes.
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#21
SweetTech

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If you see any of these processes in the Task Manager go ahead and end them:

ashServ.exe
ashMaiSv.exe
ashWebSv.exe
aswUpdSv.exe
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#22
poweradmin

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Access denied
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#23
poweradmin

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Can I uninstall and worry about reinstall after thisis complete

Also looks like I have a svchost.ext runnin 163,036
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#24
SweetTech

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See if ComboFix is able to run leaving Avast alone. If not then we may need to uninstall temporarily.
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#25
poweradmin

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ok doing now
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#26
poweradmin

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ComboFix warning box states that it is detected and advises that Avast Antivirus 4.8.1368 (VPS 101129-1) be disabled (scanner) because could lead to unpredictable results.
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#27
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I tried to click "X" to close the warning box, only to get another warning box which I have left open on the computer

It tell me to continue at my own risk - because it detects avast... so not clicking anymore boxes leaving open waiting for you.
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#28
SweetTech

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Okay. Then we may need to uninstall it for the time being then.
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#29
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Ok - are we going to do it from add and remove (Control Panel?)
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#30
poweradmin

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Your assistance is very much appreciated
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