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BSOD windows7, information provided


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#1
w2m

w2m

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Hey fellow geek's.

For the last little while I have been having constant BSOD. On average 1 an hour or occasionally more frequent, pretty much at random, idle, surfing, gaming... I initialy thought It was my video card dying(it was old and dated) I took a spare video card from my other PC. ATi Radeon 4670HD 1g.

After changing card, it didnt help the sittuation at all. I scanned the pc a few times, ran dskchk, all was fine with the hdd. Update all drivers, etc. Installed .NET framework 4.0 and it helped reduce the frequency of BSOD.

I resorted to doing a fresh format, that didn't seem to help either. I formated again and prevented windows update, still the same problem.(Genuine w7 x64 from Microsoft)

also worth mentioning it has started to get progresivly worse, now google chrome, IE8, FF keep crashing... Most application also cause a crash.



At this point I decided to post here asking for help before I throw this thing in the trash...






VEW post
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 04/12/2010 6:03:11 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 05/12/2010 1:50:00 AM
Type: Error Category: 0
Event: 10005 Source: MsiInstaller
Product: Java™ 6 Update 22 -- Error 26011. Unpacking rt failed.

Log: 'Application' Date/Time: 05/12/2010 1:19:00 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
The event description cannot be found.

Log: 'Application' Date/Time: 05/12/2010 1:15:46 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: MassEffect2.exe, version: 1.1.67.0, time stamp: 0x4bfcd1b3 Faulting module name: MassEffect2.exe, version: 1.1.67.0, time stamp: 0x4bfcd1b3 Exception code: 0xc0000005 Fault offset: 0x00a084f2 Faulting process id: 0xbe0 Faulting application start time: 0x01cb94163e7db691 Faulting application path: C:\Program Files (x86)\Mass Effect 2 Demo\Binaries\MassEffect2.exe Faulting module path: C:\Program Files (x86)\Mass Effect 2 Demo\Binaries\MassEffect2.exe Report Id: 2f63afd1-000d-11e0-a4f8-00173124d603

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 05/12/2010 1:53:45 AM
Type: Information Category: 0
Event: 8224 Source: VSS
The VSS service is shutting down due to idle timeout.

Log: 'Application' Date/Time: 05/12/2010 1:51:10 AM
Type: Information Category: 0
Event: 10001 Source: Microsoft-Windows-RestartManager
Ending session 0 started ?2010?-?12?-?05T01:51:05.811523400Z.

Log: 'Application' Date/Time: 05/12/2010 1:51:10 AM
Type: Information Category: 0
Event: 1042 Source: MsiInstaller
Ending a Windows Installer transaction: C:\Users\av\AppData\LocalLow\Sun\Java\AU\au.msi. Client Process Id: 2824.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 05/12/2010 1:44:05 AM
Type: Warning Category: 1
Event: 1020 Source: ASP.NET 4.0.30319.0
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

Log: 'Application' Date/Time: 05/12/2010 1:43:56 AM
Type: Warning Category: 1
Event: 1020 Source: ASP.NET 4.0.30319.0
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

Log: 'Application' Date/Time: 05/12/2010 12:23:27 AM
Type: Warning Category: 1
Event: 1020 Source: ASP.NET 4.0.30319.0
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 05/12/2010 1:36:21 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 05/12/2010 12:47:49 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 05/12/2010 12:19:21 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 05/12/2010 1:36:37 AM
Type: Error Category: 0
Event: 1001 Source: Microsoft-Windows-WER-SystemErrorReporting
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffa81044fa028, 0x0000000000000001, 0xfffff880041b439f, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120410-22562-01.

Log: 'System' Date/Time: 05/12/2010 1:36:33 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 5:34:49 PM on ?12/?4/?2010 was unexpected.

Log: 'System' Date/Time: 05/12/2010 12:53:44 AM
Type: Error Category: 0
Event: 15 Source: cdrom
The device, \Device\CdRom1, is not ready for access yet.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 05/12/2010 2:03:04 AM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Multimedia Class Scheduler service entered the stopped state.

Log: 'System' Date/Time: 05/12/2010 2:01:10 AM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Installer service entered the stopped state.

Log: 'System' Date/Time: 05/12/2010 2:00:13 AM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Computer Browser service entered the stopped state.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 04/12/2010 9:59:30 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name www.intel.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 04/12/2010 9:26:19 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name google.co timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 04/12/2010 1:11:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\tunnel failed to load for the device ROOT\*ISATAP\0000.



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Edited by w2m, 05 December 2010 - 11:20 AM.

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#2
w2m

w2m

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Little update. I was tinkering with setting in bios. I reverted to default, and am now able to run game, multiple videos/music etc with no crashes. However, the audio driver is off, which is making me think it has something to do with this. Setting in bios for Audio is "Auto", when I select enabled and log in, i start getting BSOD as soon as I launch any application. Does anybody have any suggestions?

edit 2__It seems I might be right and it is caused by audio issues. I disabled one of the drivers from device manager, and as soon as I selected Disable, BSOD hit me again. I think this is due to the mobo being configured to run monitor speakers, then over written by the ATI card to run HDMI sound. I disabled both from the BIOS and am now installing Realtek drivers for w7. Will update on how this goes.

edit 3--so far so good, audio is working fine right now. No bluescreens for the past 30minutes. Had google chrome crash a few times, I updated my shockwave flash, so hope that fixed it. Also had mass effect 2 crash. Will work on sorting that out later aswell.

Edited by w2m, 05 December 2010 - 04:20 PM.

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