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Attention Spyware Alert


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#1
kylamb

kylamb

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I have an Antivirus spyware alert that keeps popping up and will not allow me to open any programs. It says different warnings. One of them is "wuauclt.exe is infected". Another is "infiltration alert threat win/32/Nugel.E". It keeps opening internet explorer to things like viagra.com and other sites like that. I tried to research before posting to see what I could do and found another thread that was exactly this problem, but it was closed because her husband took it somewhere else to fix it. this is the link to that issue, it has more detail of the problem in her first post. PLEASE HELP! Thank you in advance!

http://www.geekstogo...le-is-infected/

I have now been able to run OTL and Malwarebytes. The problem is still there. It seems to be called Antivirus Action. It is on the task bar and says Application cannot be executed. The file taskeng.exe is infected. Do you want to activate your antivirus software now? I'm sorry this post is now in the wrong forum.

OTL log before running Malwarebytes
OTL logfile created on: 12/8/2010 9:06:27 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = F:\
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 66.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.17 Gb Total Space | 232.47 Gb Free Space | 81.52% Space Free | Partition Type: NTFS
Drive D: | 12.72 Gb Total Space | 2.13 Gb Free Space | 16.72% Space Free | Partition Type: NTFS
Drive F: | 7.58 Gb Total Space | 5.10 Gb Free Space | 67.23% Space Free | Partition Type: FAT32

Computer Name: ROBERTSON-PC | User Name: robertson | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2010/12/08 08:45:16 | 000,575,488 | ---- | M] (OldTimer Tools) -- F:\OTL.scr
PRC - [2010/12/08 08:44:56 | 000,258,560 | ---- | M] (OldTimer Tools) -- F:\OTH.scr
PRC - [2009/08/09 01:16:56 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
PRC - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (SafeList) ==========

MOD - [2010/12/08 08:45:16 | 000,575,488 | ---- | M] (OldTimer Tools) -- F:\OTL.scr
MOD - [2010/08/20 23:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/07/21 19:33:00 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/07/13 19:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/08 14:49:02 | 000,030,520 | ---- | M] (Hewlett-Packard) [Auto | Running] -- C:\Windows\SysNative\hpservice.exe -- (hpsrv)
SRV:64bit: - [2009/03/27 20:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV:64bit: - [2009/03/02 15:42:00 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe -- (AESTFilters)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/09 01:16:56 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe -- (Norton Internet Security)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/22 12:02:20 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\RtsUCcid.sys -- (USBCCID)
DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\Rts516xIR.sys -- (RtsUIR)
DRV:64bit: - [2010/02/02 20:29:11 | 000,583,296 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\cchpx64.sys -- (ccHP)
DRV:64bit: - [2010/01/31 05:17:11 | 000,172,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2010/01/20 15:18:24 | 000,334,384 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\BHDrvx64.sys -- (BHDrvx64)
DRV:64bit: - [2010/01/13 15:37:18 | 007,675,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64) Intel®
DRV:64bit: - [2009/08/09 01:16:57 | 000,476,720 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2009/08/09 01:16:57 | 000,402,992 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2009/08/09 01:16:57 | 000,278,576 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symtdi.sys -- (SYMTDI)
DRV:64bit: - [2009/08/09 01:16:57 | 000,120,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symfw.sys -- (SYMFW)
DRV:64bit: - [2009/08/09 01:16:57 | 000,056,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symndisv.sys -- (SYMNDISV)
DRV:64bit: - [2009/08/09 01:16:57 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/08/09 01:16:57 | 000,031,280 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SymIMV.sys -- (SymIM)
DRV:64bit: - [2009/07/21 19:33:00 | 000,487,936 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/07/20 17:33:42 | 007,058,432 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw1v64.sys -- (NETw1v64) Intel®
DRV:64bit: - [2009/07/14 17:16:00 | 000,273,456 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/13 19:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 19:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 17:31:10 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/07/13 16:31:00 | 000,233,472 | ---- | M] (Realtek ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/13 15:59:33 | 005,020,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/07/08 14:49:08 | 000,030,008 | ---- | M] (Hewlett-Packard) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\hpdskflt.sys -- (hpdskflt)
DRV:64bit: - [2009/07/08 14:48:50 | 000,041,272 | ---- | M] (Hewlett-Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Accelerometer.sys -- (Accelerometer)
DRV:64bit: - [2009/06/29 12:17:00 | 000,070,656 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\enecir.sys -- (enecir)
DRV:64bit: - [2009/06/24 13:00:00 | 000,216,576 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/06/10 15:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 15:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 15:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 14:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 14:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 14:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64) Intel®
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/03 13:16:00 | 007,333,472 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/05/26 06:13:00 | 000,138,752 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2009/04/29 09:48:32 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2009/04/06 19:31:08 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV - [2010/02/03 03:00:00 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100331.005\EX64.SYS -- (NAVEX15)
DRV - [2010/02/03 03:00:00 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100331.005\ENG64.SYS -- (NAVENG)
DRV - [2010/01/30 08:43:02 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2010/01/30 08:43:02 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/10/28 16:37:21 | 000,466,992 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100326.001\IDSviA64.sys -- (IDSVia64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
IE - HKLM\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:43902

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2009/08/09 02:53:36 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\ [2010/04/21 00:51:46 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2009/06/10 15:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll (Google Inc.)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (uTorrentBar Toolbar) - {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [HPCam_Menu] c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [UpdatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [YSearchProtection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKCU..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe (Electronic Arts)
O4 - HKCU..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKCU..\Run: [Search Protection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKCU..\Run: [svchost] C:\Users\robertson\AppData\Roaming\Microsoft\conhost.exe ()
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [tqrugssv] C:\Users\robertson\AppData\Local\Temp\cvibfvuah\wrppmxeaffm.exe ()
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
F3:64bit: - HKCU WinNT: Load - (C:\Users\ROBERT~1\AppData\Local\Temp\csrss.exe) - C:\Users\robertson\AppData\Local\Temp\csrss.exe ()
F3 - HKCU WinNT: Load - (C:\Users\ROBERT~1\AppData\Local\Temp\csrss.exe) - C:\Users\robertson\AppData\Local\Temp\csrss.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll (Google Inc.)
O9 - Extra Button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe (PokerStars)
O9 - Extra Button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKCU Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKCU Winlogon: Shell - (C:\Users\robertson\AppData\Roaming\dwm.exe) - C:\Users\robertson\AppData\Roaming\dwm.exe ()
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/12/08 08:09:17 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/12/08 08:09:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2010/12/08 08:09:13 | 000,024,152 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2010/12/08 08:09:13 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2010/12/07 14:05:11 | 000,603,648 | ---- | C] (PPtJCIHx) -- C:\Users\robertson\AppData\Local\syssvc.exe
[2010/11/13 22:30:08 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ConduitEngine
[2010/11/13 22:30:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\uTorrentBar
[2010/11/13 22:30:05 | 000,000,000 | ---D | C] -- C:\extensions
[2010/11/13 22:28:48 | 000,000,000 | ---D | C] -- C:\Users\robertson\AppData\Roaming\uTorrent

========== Files - Modified Within 30 Days ==========

[2010/12/08 09:03:05 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/12/08 08:09:17 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/12/08 07:57:35 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/12/08 07:54:36 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/12/08 07:54:36 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/12/08 07:54:36 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/12/08 07:51:20 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/12/08 07:51:20 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/12/08 07:49:41 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/12/07 21:34:07 | 3145,089,024 | -HS- | M] () -- C:\hiberfil.sys
[2010/12/07 17:59:22 | 000,002,124 | ---- | M] () -- C:\Users\robertson\AppData\Roaming\C8DA.975
[2010/12/07 14:55:28 | 000,000,350 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForrobertson.job
[2010/12/07 14:05:11 | 000,603,648 | ---- | M] (PPtJCIHx) -- C:\Users\robertson\AppData\Local\syssvc.exe
[2010/12/07 14:03:02 | 000,138,752 | ---- | M] () -- C:\Users\robertson\AppData\Roaming\dwm.exe
[2010/11/29 17:42:18 | 000,038,224 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/11/29 17:42:06 | 000,024,152 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

========== Files Created - No Company Name ==========

[2010/12/08 08:09:17 | 000,001,109 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/12/07 14:03:02 | 000,138,752 | ---- | C] () -- C:\Users\robertson\AppData\Roaming\dwm.exe
[2010/12/07 14:02:50 | 000,002,124 | ---- | C] () -- C:\Users\robertson\AppData\Roaming\C8DA.975
[2010/06/19 16:34:48 | 002,497,045 | ---- | C] () -- C:\Users\robertson\AppData\Local\tmp040.0
[2010/03/21 20:57:05 | 002,628,311 | ---- | C] () -- C:\Users\robertson\AppData\Local\tmp270.JPG
[2010/03/21 20:56:34 | 002,617,396 | ---- | C] () -- C:\Users\robertson\AppData\Local\tmp269.JPG
[2010/03/21 20:55:43 | 002,661,168 | ---- | C] () -- C:\Users\robertson\AppData\Local\tmp268.JPG
[2010/01/31 05:15:44 | 000,000,000 | ---- | C] () -- C:\Users\robertson\AppData\Local\QSwitch.txt
[2010/01/31 05:15:44 | 000,000,000 | ---- | C] () -- C:\Users\robertson\AppData\Local\DSwitch.txt
[2010/01/31 05:15:44 | 000,000,000 | ---- | C] () -- C:\Users\robertson\AppData\Local\AtStart.txt
[2010/01/31 05:15:41 | 000,000,282 | ---- | C] () -- C:\ProgramData\HPWALog.txt
[2009/08/23 03:08:44 | 000,000,105 | ---- | C] () -- C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log
[2009/08/23 03:08:37 | 000,000,032 | ---- | C] () -- C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log
[2009/08/23 03:08:22 | 000,000,032 | ---- | C] () -- C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log
[2009/08/23 03:08:03 | 000,000,032 | ---- | C] () -- C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log
[2009/08/23 03:07:27 | 000,000,032 | ---- | C] () -- C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log
[2009/08/09 02:42:48 | 000,000,109 | ---- | C] () -- C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
[2009/08/09 02:38:18 | 000,000,110 | ---- | C] () -- C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log
[2009/08/09 02:36:08 | 000,000,105 | ---- | C] () -- C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
[2009/08/09 02:35:20 | 000,000,107 | ---- | C] () -- C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
[2009/07/15 18:50:42 | 000,013,312 | ---- | C] () -- C:\Windows\LPRES.DLL
[2009/07/13 17:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 15:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

========== LOP Check ==========

[2010/04/04 20:55:20 | 000,000,000 | ---D | M] -- C:\Users\robertson\AppData\Roaming\Facebook
[2010/01/30 15:48:15 | 000,000,000 | ---D | M] -- C:\Users\robertson\AppData\Roaming\iWin
[2010/11/14 12:49:14 | 000,000,000 | ---D | M] -- C:\Users\robertson\AppData\Roaming\uTorrent
[2010/01/30 15:47:12 | 000,000,000 | ---D | M] -- C:\Users\robertson\AppData\Roaming\WildTangent
[2009/07/13 23:08:49 | 000,015,614 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

Edited by kylamb, 08 December 2010 - 10:58 AM.

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#2
kylamb

kylamb

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edited

Edited by kylamb, 08 December 2010 - 11:00 AM.

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#3
mitch8

mitch8

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Hello kylamb, and welcome to GeeksToGo! My name is Mitch8 and I will be helping you with your problem. Here are a few things I would like to point out:
  • Please post your logs, don't attach them unless stated.
  • Please read my posts carefully and if you have any questions ask.
  • Stay with this topic until I tell you that your system is clean. Malware can still be on your system even if you don't notice it.

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:43902
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O4 - HKLM..\Run: [] File not found
    O4 - HKCU..\Run: [svchost] C:\Users\robertson\AppData\Roaming\Microsoft\conhost.exe ()
    O4 - HKCU..\Run: [tqrugssv] C:\Users\robertson\AppData\Local\Temp\cvibfvuah\wrppmxeaffm.exe ()
    O20 - HKCU Winlogon: Shell - (C:\Users\robertson\AppData\Roaming\dwm.exe) - C:\Users\robertson\AppData\Roaming\dwm.exe ()
    [2010/12/07 14:05:11 | 000,603,648 | ---- | C] (PPtJCIHx) -- C:\Users\robertson\AppData\Local\syssvc.exe
    [2010/12/07 17:59:22 | 000,002,124 | ---- | M] () -- C:\Users\robertson\AppData\Roaming\C8DA.975
    [2010/12/07 14:05:11 | 000,603,648 | ---- | M] (PPtJCIHx) -- C:\Users\robertson\AppData\Local\syssvc.exe
    [2010/12/07 14:03:02 | 000,138,752 | ---- | M] () -- C:\Users\robertson\AppData\Roaming\dwm.exe
    [2010/12/07 14:03:02 | 000,138,752 | ---- | C] () -- C:\Users\robertson\AppData\Roaming\dwm.exe
    [2010/12/07 14:02:50 | 000,002,124 | ---- | C] () -- C:\Users\robertson\AppData\Roaming\C8DA.975
    
    :Services
    
    :Reg
    
    :Files
    C:\Users\robertson\AppData\Local\Temp\cvibfvuah
    
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]
    
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post the log it produces in your next reply.

Next,

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Next,

I recommend to remove all file sharing programs like uTorrent as they can easily infect your computer.
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#4
kylamb

kylamb

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Thank you for your response. The computer was a friend of mine's and she decided to take it elsewhere to get it fixed. Thanks anyway.
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#5
mitch8

mitch8

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Thanks for letting me know.
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#6
mitch8

mitch8

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  • Malware Removal
  • 1,356 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :D

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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