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Generic Host Process for Win32 Services keeps crashing


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cowper

cowper

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About a week ago, my computer contracted the infamous TDS rootkit/Alureon infection. The main symptom was continuous redirects from Google searches in Google Chrome. I used various tools, including Hitman Pro, and the proxy server that was redirecting the searches was found and wiped out. However, Hitman Pro said it was still lurking on my system. I kept my fingers crossed. The redirects started up again, and I tried again. AntiMalwarebytes found "Rootkit.TDSS.Gen" and "Malware.Trace" and got rid of those. Gmer also found traces of rootkit infection, but did not offer a way to delete them.

What is happening now is that even though the redirects seem to have stopped (at least temporarily), I get the error message "Generic Host Process for Win32 Services has encountered a problem and needs to close." Programs continue to run for a short while and then I get the Windows desktop (but with no icons) and there is no way to get anything going unless I force quit. When the computer starts again, one of the tools I downloaded along the way, "TDL Razor," is set up to run as a startup item and gives me these messages:

ATAPI infection found
Start I/O infection found
Driver system32\drivers\atapi.sys is infected by TDL rootkit

Then it prompts me to restart to remove the infection, but nothing seems to have been fixed upon restart. Assuming TDL Razor is legit, it looks like my computer is still infected with this pernicious TDL rootkit. I have tried to read up on what the rootkit is and how it works, but the explanations are beyond my level of technical comprehension. So here we are.

I am including the OTL 30-day log from my computer below in case that offers any clues:

OTL Extras logfile created on: 12/8/2010 4:30:07 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\L*****\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

511.00 Mb Total Physical Memory | 79.00 Mb Available Physical Memory | 15.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 49.00% Paging File free
Paging file location(s): C:\pagefile.sys 1000 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 52.20 Gb Total Space | 11.99 Gb Free Space | 22.98% Space Free | Partition Type: NTFS
Drive D: | 3.90 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: FAUTEUIL | User Name: L***** | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AllAlertsDisabled" = 1
"TermService" = 1
"DisableMonitoring" = 1
"ANTIVIRUSDISABLENOTIFY" = 0
"UPDATESDISABLENOTIFY" = 0
"FirewallDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Yahoo!\Messenger\YPAGER.EXE" = C:\Program Files\Yahoo!\Messenger\YPAGER.EXE:*:Enabled:Yahoo! Messenger -- File not found
"C:\Program Files\Yahoo!\Messenger\yserver.exe" = C:\Program Files\Yahoo!\Messenger\yserver.exe:*:Enabled:Yahoo! FT Server -- File not found
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- File not found
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- File not found
"C:\Program Files\DNA\btdna.exe" = C:\Program Files\DNA\btdna.exe:*:Enabled:DNA -- (BitTorrent, Inc.)
"C:\Program Files\BitTorrent\bittorrent.exe" = C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent -- File not found
"C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server -- (Intuit Inc.)
"C:\Program Files\Netdrive\ndsvc.exe" = C:\Program Files\Netdrive\ndsvc.exe:*:Enabled:NetDrive service -- File not found
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\Vuze\Azureus.exe" = C:\Program Files\Vuze\Azureus.exe:*:Enabled:Azureus / Vuze -- File not found
"C:\Documents and Settings\L*****\My Documents\Downloads\pdf_converter.exe" = C:\Documents and Settings\L*****\My Documents\Downloads\pdf_converter.exe:*:Enabled:PDF Creator -- ()
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}" = Google Gmail Notifier
"{0456ebd7-5f67-4ab6-852e-63781e3f389c}" = Macromedia Flash Player
"{06BE8AFD-A8E2-4B63-BAE7-287016D16ACB}" = mSSO
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic RecordNow Data
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{0C2AF762-0565-4C91-9F55-B8B53BB82A38}" = Microsoft Office Accounting 2008 Equifax Addin
"{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}" = mLogView
"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE
"{0F756CD9-4A1E-409B-B101-601DDC4C03AA}" = Qualxserve Service Agreement
"{0FA25340-6D2E-48D2-83EF-21CBE59B9ADA}" = Eudora
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{121634B0-2F4A-11D3-ADA3-00C04F52DD53}" = Windows Installer Clean Up
"{14374619-0900-4056-BA06-C87C900AF9E6}" = QuickBooks Simple Start Special Edition
"{17424F35-8B77-4ADF-BC63-BF9B81418539}" = Apple Application Support
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1CB92574-96F2-467B-B793-5CEB35C40C29}" = Image Resizer Powertoy for Windows XP
"{1F528948-0E80-4C96-B455-DE4167CB1DF7}" = Internal Network Card Power Management
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD LE
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23FB368F-1399-4EAC-817C-4B83ECBE3D83}" = mProSafe
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java™ 6 Update 18
"{270940EA-C235-40D9-B2AE-2D450356DF8E}" = Microsoft Office Accounting 2008
"{2750B389-A2D2-4953-99CA-27C1F2A8E6FD}" = Microsoft SQL Server 2005 Tools Express Edition
"{28DA872A-0848-48CF-B749-19A198157A2A}" = mDriver
"{29521505-F489-4822-ADFA-32C6DEE4F114}" = TurboTax 2008 WinPerUserEducation
"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
"{2BC21CD2-8053-406A-80F6-9AB61717B49D}" = ODF Add-in for Microsoft Office
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3AF8FCCD-F51A-4014-9002-F195E1CBC876}" = Logitech QuickCam
"{3E9D596A-61D4-4239-BD19-2DB984D2A16F}" = mIWA
"{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = Google AFE
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{49D687E5-6784-431B-A0A2-2F23B8CC5A1B}" = mHlpDell
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{53735ECE-E461-4FD0-B742-23A352436D3A}" = Logitech Updater
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{55937F00-A69B-4049-8D3A-1C7729742B6F}" = BUM
"{56B4002F-671C-49F4-984C-C760FE3806B5}" = Microsoft SQL Server VSS Writer
"{5A633ED0-E5D7-4D65-AB8D-53ED43510284}" = Symantec AntiVirus
"{5B30AA25-BF39-4BE4-8FEE-51938BAB214D}" = TurboTax 2008 wcaiper
"{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}" = Skype™ 3.8
"{5FA793A6-0071-42C1-9355-8F69A428C44F}" = Microsoft Office Accounting ADP Payroll Addin
"{64658686-0CD4-4CF6-983D-0A6BE32007DB}" = Business Complete Care Services Agreement
"{64A77F14-0E08-4A97-A859-E93CFF428756}" = Broadcom Management Programs 2
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.5
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{6DE14BE4-6F04-4935-8ABD-A0A19FE2E55A}" = mCore
"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer
"{6FFFE74E-3FBD-4E2E-97F9-5E9A2A077626}" = mIWCA
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{7570F1CA-016D-46AC-B586-CD74645EFB52}" = TurboTax 2008 WinPerFedFormset
"{7CD7A451-7224-49C8-95EF-9A1859C66607}" = mZConfig
"{7D451FCD-1A56-164D-5E89-6414D5D5BD8D}" = TweetDeck
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{88214092-836F-4E22-A5AC-569AC9EE6A0F}" = TurboTax 2008 WinPerReleaseEngine
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}" = mPfMgr
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90B0D222-8C21-4B35-9262-53B042F18AF9}" = mPfWiz
"{91130409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Basic Edition 2003
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{97F81AF1-0E47-DC99-FF1F-C8B3B9A1E18E}" = Visual C++ 8.0 ATL (x86) WinSXS MSM
"{98177940-C048-4831-A279-F3888B1E2C7F}" = InstallMgr
"{98CB24AD-52FB-DB5F-FF1F-C8B3B9A1E18E}" = Visual C++ 8.0 CRT (x86) WinSXS MSM
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{9CC89556-3578-48DD-8408-04E66EBEF401}" = mXML
"{9E5A03E3-6246-4920-9630-0527D5DA9B07}" = AnswerWorks 5.0 English Runtime
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A38048C6-89D1-44EC-BC95-E95DD4A19B5E}" = QuarkXPress 7.5
"{A3BC5D37-30F9-4CF7-BD5C-0DFF063E4B6D}" = 2Wire Wireless Client
"{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}" = MSXML 6.0 Parser
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A8AC89BA-D8CB-4372-9743-1C54D23286B0}" = MSN Toolbar
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A939D341-5A04-4E0A-BB55-3E65B386432D}" = Microsoft Office Small Business Connectivity Components
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic RecordNow Audio
"{AC76BA86-7AD7-1033-7B44-A71000000002}" = Adobe Reader 7.1.0
"{AC76BA86-7AD7-5A76-5A64-7E8A45000001}" = Adobe Reader Japanese Fonts
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic RecordNow Copy
"{B1DB1AD8-C07E-4052-81A1-D2930232BA70}" = TurboTax 2008 wrapper
"{B23726CF-68BF-41A6-A4EB-72F12F87FE05}" = TurboTax 2008 WinPerTaxSupport
"{B360A8E5-C171-4AAE-9777-65B3CDB0072C}" = CanoScan LiDE20,30 Manual
"{B391EECE-DFEA-4FC5-9D40-47FA43E2DBE6}" = Microsoft Office Accounting 2008 PayPal Addin
"{B6EF6DCE-078E-4952-A7FA-352A9C349EB0}" = MSN Toolbar
"{B702CCCE-3176-4DBF-B932-D1B8F402F330}" = Digital Content Portal
"{B7148D71-0A8F-4501-96B4-4E1CC67F874E}" = Microsoft Default Manager
"{BCE46757-7674-4416-BEDB-68205A60409E}" = Canon CanoScan Toolbox 4.1
"{BD68F46D-8A82-4664-8E68-F87C55BDEFD4}" = Microsoft SQL Server Native Client
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{CA9BAADB-C262-4E05-B2E2-CEE8CE9809EC}" = mToolkit
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2988E9B-C73F-422C-AD4B-A66EBE257120}" = MCU
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{E053BA59-2CB3-4EED-AE3B-4B3614DB3BA2}_is1" = Media Resizer
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E3DF6916-2472-43D9-8B3C-9F2F0AAB01B5}" = Microsoft Office Accounting 2008 Fixed Asset Manager
"{E518C80C-C549-40E1-844C-669ED64195D3}" = FTP Surfer
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E6D9BC25-0DBC-4368-8E4A-7DEE80661CD9}" = TurboTax 2008 WinPerProgramHelp
"{E6EB54E2-3FEB-4C45-B817-B8BD40E9642C}" = Canon Camera WIA Driver
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{E8843212-F0FC-4C3B-BFF3-D51829CB4F19}" = iTunes
"{ED00D08A-3C5F-488D-93A0-A04F21F23956}" = Windows Live Communications Platform
"{EE55714B-B67C-4D08-97AE-0CF4AC5A3A77}" = StuffIt Expander 2010
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}" = mMHouse
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F6090A17-0967-4A8A-B3C3-422A1B514D49}" = mDrWiFi
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}" = mWlsSafe
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"8461-7759-5462-8226" = Vuze
"97F743A4-2B02-43DD-8B95-B4DDC413190A" = GmailDefaultMaker
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player
"AdobeESD" = Adobe Download Manager 2.2 (Remove Only)
"ATI Display Driver" = ATI Display Driver
"CAL" = Canon Camera Access Library
"CameraWindowDVC5" = Canon Camera Window DC_DV 5 for ZoomBrowser EX
"CameraWindowDVC6" = Canon Camera Window DC_DV 6 for ZoomBrowser EX
"CameraWindowMC" = Canon Camera Window MC 6 for ZoomBrowser EX
"Canon G.726 WMP-Decoder" = Canon G.726 WMP-Decoder
"CCleaner" = CCleaner (remove only)
"CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1" = Conexant D110 MDC V.9x Modem
"CrossFont_is1" = CrossFont version 5.4
"CSCLIB" = Canon Camera Support Core Library
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"Digsby" = Digsby
"Digsby Donates" = Digsby Donates
"eMusic Download Manager" = eMusic Download Manager 4.1.4
"Google Updater" = Google Updater
"GoToAssist" = GoToAssist 8.0.0.514
"HitmanPro35" = Hitman Pro 3.5
"HP-LaserJet 1020 series" = LaserJet 1020 series
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"ImageConverter Plus_is1" = ImageConverter Plus 8.0
"InstallShield_{64A77F14-0E08-4A97-A859-E93CFF428756}" = Broadcom Management Programs 2
"InstallShield_{E6EB54E2-3FEB-4C45-B817-B8BD40E9642C}" = Canon IXY 200a, PowerShot S200, IXUS v2 WIA Driver
"InterActual Player" = InterActual Player
"legacyqcam_11.10" = Logitech Legacy USB Camera Driver Package
"lvdrivers_11.80" = Logitech QuickCam Driver Package
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Office Accounting 2008" = Microsoft Office Accounting 2008
"Microsoft SQL Server 2005" = Microsoft SQL Server 2005
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox (3.6.8)" = Mozilla Firefox (3.6.8)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"New Yorker Viewer1.0" = New Yorker Viewer
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"OrderReminder HP LaserJet 1020" = OrderReminder HP LaserJet 1020
"Picasa 3" = Picasa 3
"ProInst" = Intel® PROSet/Wireless Software
"Quicken WillMaker Plus 2009" = Quicken WillMaker Plus 2009
"RealPlayer 6.0" = RealPlayer
"SBC Yahoo! Applications" = SBC Yahoo! Applications
"SBC Yahoo! DSL Activation" = SBC Yahoo! DSL Activation
"Some PDF Image Extract_is1" = Some PDF Image Extractr 1.5
"Spyware Doctor" = Spyware Doctor 7.0
"StreamTorrent 1.0" = StreamTorrent 1.0
"StreetPlugin" = Learn2 Player (Uninstall Only)
"Trojan Remover_is1" = Trojan Remover 6.8.2
"TrueSwitch Wizard AT&T Yahoo!" = TrueSwitch Wizard AT&T Yahoo!
"TurboTax 2008" = TurboTax 2008
"TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1" = TweetDeck
"ViewpointMediaPlayer" = Viewpoint Media Player
"WebCyberCoach_wtrb" = WebCyberCoach 3.2 Dell
"WGA" = Windows Genuine Advantage Validation Tool
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"YInstHelper" = Yahoo! Install Manager

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{9863F141-7A33-4c9a-A5F2-96996461B216}" = KODAK EASYSHARE Gallery Easy Upload, v2.0
"BitTorrent DNA" = DNA
"Google Chrome" = Google Chrome
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/8/2010 1:19:35 AM | Computer Name = FAUTEUIL | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

Error - 12/8/2010 1:31:33 PM | Computer Name = FAUTEUIL | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

Error - 12/8/2010 2:36:23 PM | Computer Name = FAUTEUIL | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 80072efe, P2 endsearch, P3 search, P4 1.1.1593.0,
P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.

Error - 12/8/2010 3:09:30 PM | Computer Name = FAUTEUIL | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 12/8/2010 3:09:30 PM | Computer Name = FAUTEUIL | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 1605469

Error - 12/8/2010 3:09:30 PM | Computer Name = FAUTEUIL | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1605469

Error - 12/8/2010 3:39:33 PM | Computer Name = FAUTEUIL | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

Error - 12/8/2010 4:00:31 PM | Computer Name = FAUTEUIL | Source = Microsoft Office 11 | ID = 2000
Description = Accepted Safe Mode action : Microsoft Office Word.

Error - 12/8/2010 6:19:27 PM | Computer Name = FAUTEUIL | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 80072efe, P2 endsearch, P3 search, P4 1.1.1593.0,
P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.

Error - 12/8/2010 7:20:47 PM | Computer Name = FAUTEUIL | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

[ System Events ]
Error - 12/8/2010 4:33:41 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 4:33:41 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 4:33:41 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 4:38:45 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 5:53:09 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 5:55:45 PM | Computer Name = FAUTEUIL | Source = DCOM | ID = 10010
Description = The server {4BEE36D7-DF28-49C1-8B85-1F3AED830E66} did not register
with DCOM within the required timeout.

Error - 12/8/2010 5:57:59 PM | Computer Name = FAUTEUIL | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.31.131 for the Network Card with network
address 00166F02F33C has been denied by the DHCP server 192.168.1.254 (The DHCP
Server sent a DHCPNACK message).

Error - 12/8/2010 8:04:00 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 8:04:00 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5

Error - 12/8/2010 8:04:01 PM | Computer Name = FAUTEUIL | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for ImagePath with the following
error: %%5


< End of report >
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