[halpineedsomebody]

HELP PLEASE, MY FINAL PAPER AND INTERNSHIP REPORT ARE DUE IN 2 DAYS AND ARE ON MY COMPUTER!!!!
My desktop has a system tool 2011 icon that was not there before, and my background has changed to blue screen with 0s and 1s and this message:'warning, your're in danger your computer is infected with spyware! all you do with computer is stored forever in your hard disk. when you visit sites, send emails...all your actions are logged. and it is impossible to remove them with standard tools. your data is still available for forensics and in some cases for your boss, your friends, your wife, your children. every site you or somebody, even something, like spyware, opened in your browsers with all the image,s and all the downloadedand maybe later removed movies or mp3 songs- are still there and could break your life! secure yourself right now! remoe all spyware from your pc!'
popups like 'warning, application cannot be executed. the file taskeng.exe is infected. please activate your antivirus software' come up whenever i try to run malwarebytes anti malware/mcafee or try to search for anything helpful through my start menu.
i have read several posts on other forums and this one to try to figure out how to get rid of it, but everything i have read seems to have a different kind of software than my computer or an earlier version of the malware/virus/whatever it is.
i have malwarebyte's anti-malware installed as well as a McAfee Security system, there is a shortcut for malwarebytes on my desktop.
i know very little about computers, and so the first thing that i tried when this came onto my computer was to turn it off and back on again, when i did that i was able to run malwarebytes anti malware program for about a minute and a half before the 'system tool' took over again and shut it off.
i am using my roommates mac right now, and will continue to have access to it if that helps at all
please please help!

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Hello halpineedsomebody, and welcome to GeeksToGo! My name is Mitch8 and I will be helping you with your problem. Here are a few things I would like to point out:

• Please post your logs, don't attach them unless stated.
• Please read my posts carefully and if you have any questions ask.
• Stay with this topic until I tell you that your system is clean. Malware can still be on your system even if you don't notice it.

Were you able to get your papers?

Lets try this first, if it fails go to Plan B.

Note: If using Firefox right-click on any download links and choose Save As

Please download OTH to your desktop
Please download OTL to your desktop

Double click the OTH file to run it and click Kill All Processes, your desktop will go blank.



Then select Start OTL. OTL will now run

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Click the Internet Explorer button, post these logs in your Virus Removal topic.

Plan B

Download Rkill from here: there are several flavours to choose from, if one does not work then try the next

• rkill.com
• rkill.scr
• iExplore.exe

Once it is downloaded, double-click on rkill in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the malware. So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of my instructions.

Do not reboot your computer after running rkill as the malware programs will start again.

Then run OTL as above (without OTH).

[mitch8]

Hello halpineedsomebody, and welcome to GeeksToGo! My name is Mitch8 and I will be helping you with your problem. Here are a few things I would like to point out:

• Please post your logs, don't attach them unless stated.
• Please read my posts carefully and if you have any questions ask.
• Stay with this topic until I tell you that your system is clean. Malware can still be on your system even if you don't notice it.

Were you able to get your papers?

Lets try this first, if it fails go to Plan B.

Note: If using Firefox right-click on any download links and choose Save As

Please download OTH to your desktop
Please download OTL to your desktop

Double click the OTH file to run it and click Kill All Processes, your desktop will go blank.



Then select Start OTL. OTL will now run

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Click the Internet Explorer button, post these logs in your Virus Removal topic.

Plan B

Download Rkill from here: there are several flavours to choose from, if one does not work then try the next

• rkill.com
• rkill.scr
• iExplore.exe

Once it is downloaded, double-click on rkill in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the malware. So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of my instructions.

Do not reboot your computer after running rkill as the malware programs will start again.

Then run OTL as above (without OTH).

[mitch8]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.