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Can't boot my Windows Vista Computer


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#1
dantecantal

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I am running Windows Vista on my Dell XPS 420.
the problem i have can be found here
computer won't boot

0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)
directory is corrupted (0x80070570)


Any help would be much appreciated.
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#2
D-Berd

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What issues are you having at this time? I read your other post and it's seems your having a problem with system restore? Does the pc function normally otherwise?
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#3
dantecantal

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I can't even boot my computer. It flashes the blue screen then reboots to startup repair. startup repair doesn't work. when i try using system restore, none of the checkpoints work and error pops up saying the directory is corrupted (0x80070570)
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#4
rshaffer61

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Reboot system and at second black post screen start tapping F8 tp get to the advanced boot menu.
Using the arrow keys scroll down tot he line that says something about [b]Reboot on error[b] or something like that.
Highlight and click enter.
When system hits BSOD it will stop and allow you to copy all the technical info so you can post it in your next reply.
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#5
dantecantal

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0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)
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#6
D-Berd

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Can you open the computer case and see how many sticks of ram you have installed? Do you have a windows vista cd? or a recovery disc?
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#7
dantecantal

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I can't open the computer case. And I don't have either of those cds? Are they the only way to fix my computer at this point?
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#8
dantecantal

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also, is the recovery disc the one that includes startup repair, system restore, etc? because thats the screen that my computer goes to but startup repair and system restore fail.
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#9
rshaffer61

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0x0000007F

There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.


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#10
dantecantal

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oh actually i have 2 physical disks of 298.1 gb size each. They are Samsung HD321KJ. Port 1 works fine and says Member Disk(0) Port 2 however, says Error Occured(0). Can I still retrieve the data on my hard drive?
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#11
D-Berd

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Can you get into windows?
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#12
dantecantal

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oh actually i have 2 physical disks of 298.1 gb size each. They are Samsung HD321KJ. Port 1 works fine and says Member Disk(0) Port 2 however, says Error Occured(0). Can I still retrieve the data on my hard drive?
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#13
dantecantal

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i can't get onto windows
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#14
dantecantal

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sorry for replying but it's been 6 days since i've replied and i haven't gotten an answer. is there no more hope for having my computer get back to normal?
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#15
rshaffer61

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Try disconnecting second drive and see if it will boot into windows then.
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