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windows programs not working


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#1
knownothingaboutcomputer

knownothingaboutcomputer

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whenever i try to open any programs an error will appear
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#2
rshaffer61

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Sorry but this is not very helpful.
What kind of error and is it the same for everything you try?
Do you see your icons when you are in windows?
When did this start?
Did you update and drivers, software or hardware right before this started?
Did you download anything from the internet right before this started?
What windows are you using?
System specs please...
Brand name or custom built?
Laptop or desktop?
If brand name what make and model?
If custom built what is the make and model of the motherboard?
What diagnostics test have you done already so we don't duplicate them?
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#3
knownothingaboutcomputer

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sorry i kinda suck at computer. it is a desktop Vista. all this error started popping up like desktop window stopped working, msvcp71.dll was not found. its an acer
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#4
rshaffer61

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OK the error seems to be part of a recently installed software.
Did you install some software like a program or something right before this started?
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#5
knownothingaboutcomputer

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i dont think so, my brother probably did but he wont tell what. o my goodness sorry for the lack of info
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#6
rshaffer61

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OK no problem we can try to work around it for now.
Tutorial for running chkdsk in Win 7 and Vista located HERE. The instructions should be the same for both.
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#7
knownothingaboutcomputer

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thank you sooo much
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#8
rshaffer61

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Let me know if it works and if not don't worry we have more steps we can take. :D
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#9
knownothingaboutcomputer

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sorry it didnt work
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#10
rshaffer61

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Did it run or not?
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#11
knownothingaboutcomputer

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i think so but nothing happen i restarted my computer to let it run but nothing happen.
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#12
rshaffer61

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Go HERE and read the tutorial that shows how to do SFC or System File Checker and running in a Elevated Command Prompt in Vista and Win7.
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#13
knownothingaboutcomputer

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i tried that program and nothing happen re started it re boot i also did a system restore and nothing. when i turn on my computer windows manager stopped working and oh when i go on youtube to watch videos i cant coz adobe flash plug-in crashed. i tried everything nothing works
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#14
rshaffer61

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  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply



Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply







http://www.resplendence.com/downloads
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#15
knownothingaboutcomputer

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sorry im getting run time error '75'
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