Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

5 in 1 card reader not working


  • Please log in to reply

#1
Mdenton45

Mdenton45

    Member

  • Member
  • PipPip
  • 29 posts
Just wondering if someone might be able to help me with some troubleshooting ideas on a 5 in 1 card reader that stopped working recently.

A lady from my church asked me to look at it, but I haven't been able to figure it out so far. Apparently the internal reader stopped working about a week ago. It is an internal card reader on a HP a1630n desktop running XP home SP3. The motherboard has been replaced on it several years ago to a Gigabyte M61PME-S2P.

There is no problems showing up in Device Manager, but I do not see the card reader listed in Device manager either under the USB or disk drive trees.
The drive letters for each card reader slot are not showing up under my computer either. This makes me think Windows doesn't see the device.

The USB slot on the reader does work, but nothing happens when plugging in cards to the slots. I tried different cards and formats. xd, sd etc. I looked in the tower and reset the cable on the USB 2.0 connection on the motherboard. It looked like there is only one cable for the device so how come the USB slot works but not the card reader ones?

I used the Gigabyte disc utility to confirm that the driver for the card reader was installed and even tried uninstalling then reinstalling all usb drivers.

I tried System Restore and also made sure the card reader service was running.

I did find another post here that seemed to have the same type problem. I will try Samm's solution when I get access to the computer again.

Any other suggestions guys?
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Try the card reader on another machine.
If the same behaviour occurs on multiple machines it can only be an issue with the reader, and for the cost of them these days if the unit is faulty it may be better to just replace the reader.
  • 0

#3
Mdenton45

Mdenton45

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Neil,
Thanks for the advice. I will try that as a last resort.
  • 0

#4
Mdenton45

Mdenton45

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Well,
I tried the advice Samm had given in the post I linked to and that fixed it for anyone else reading this.

  • Shut down the PC
  • On the rear of the PCs power supply is a little black power switch - turn this switch off but leave the system connected to the mains.
  • Press & hold the power switch on the front of the case for about 45 seconds.
  • Release the power switch, turn the rear power switch back on & start the computer up.

Thanks
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP