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Frequent BSOD : Please help


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#1
vineethrk

vineethrk

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Hello,

I receive frequent BSOD while watching movies/downloading files. Please help me. My OS version is Windows XP Service pack 3. Please find below the BSOD Dump:

==================================================
Dump File : Mini121410-02.dmp
Crash Time : 12/14/2010 10:49:20 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb4c8fa8c
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23a8c
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5935 (xpsp_sp3_gdr.100211-1404)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini121410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini121410-01.dmp
Crash Time : 12/14/2010 7:13:50 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb4cc5a8c
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23a8c
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5935 (xpsp_sp3_gdr.100211-1404)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini121410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================


Thanks in Advance!

Attached Files

  • Attached File  BSOD.txt   3.31KB   63 downloads

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#2
Macboatmaster

Macboatmaster

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This may be a problem with the IPv6 protocol,which is not istalled by default on XP or it maybe the network adaptor driver.
I suggest you start by looking in Device Manager to see if there is any warning on the network adaptor and updating the driver.
The driver may be found on the appropriate OEM site if a branded computer ie Dell, Toshiba, HP etc by selecting your model and operating system, or from the manufacturers site for the network adaptor ie: TPLINK, Broadcom etc if not a branded computer or from the motherboard site if integrated.

If that does not work we will look at the IPv6 protocol when you post back.

Obviously if it continually BSOD while connected you may have to download to another computer and then install on this.
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