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Avast found but can't remove Trojan viruses


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#1
leesabeth

leesabeth

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Hi!
I have run a full system scan with Avast!Free Antivirus and two threats are detected. Both are tagged with the severity "high" and I am directed to "move to chest". When I click "apply" I get an error message: Error: The system cannot find the file specified (2)
The two file names are: C:\Users\Patrick\AppData\Local\Temp\11FA.tmp and C:\Users|Patrick\AppData\Local\Temp\ADAC.tmp.exe The status for both files is: Win32:Alureon-LQ [Trj]

The main symptom that I have observed is that my user profile loads very slowly as do my browser(firefox)and yahoo messenger.

Please help!
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#2
rshaffer61

rshaffer61

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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