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Computer won't boot past Task Manager on start up


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#1
Kym

Kym

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I have been having issues with connections and things, suddenly now when I start my computer the Windows Welcome screen comes up, then I get the background of my desk top, (NO ICONS) so I have hit ctrl/alt/delete then my icons show on my desk top.

I am running Windows XP and I think I might have a virus. I have run my AVG and nothing comes back, I have just installed McAfee, but I rec'd the email in German from Ebay and someone mentioned that was virus filled. Any suggestions?
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#2
logan312

logan312

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How do things work in safe mode?
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#3
gerryf

gerryf

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty, then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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