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checking hard drive.


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#1
transit

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Hi. everyone.

everytime I start up my computer, start ok.. but go to a blue screen and said:
checking file on system C:
the type of te file system NTFS.
Cannot open volume Direct Access.

I try to check error in, my computer, property, tool, check for error.. but said the same. how I can do the computer boot normally. I have to be worry for this behavior?

I had in my computer pc- doctor for window I run the diagnostic and the computer passed all. So why the computer checking the hard drive, but can't access it.

Thank you for any help someone can help me

Transit
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#2
Mythio

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Hi transit,

Is your computer updated with Service Pack 2 for Windows XP?
It is a known issue with computers that do not possess SP2 (kb823439).
You can find the service pack here.

Hope to help,

Mythio
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#3
transit

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Hi, Mithio.

My computer have SP3. this start recently. the computer was working perfect until now. do you or anyone have another suggestion about this.

thank.

Transit.
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#4
Alzeimer

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Do you, by chance, have Spyware Doctor installed on your computer ?

It is a documented issue that the file ikhlayer.sys in C: \windows\system32\drivers may cause checkdisk to not perform its task.

If you do uninstall the program and try checkdisk again.
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#5
transit

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Hi, alzeimer:

Thank every one for your help. Not I no have spaware doctor in my computer, I have Norton anti-virus. sdmething else that I can check..?

thanks

Transit
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#6
rshaffer61

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions
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