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Please help me reomve Aurora[RESOLVED]


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#1
dji1104

dji1104

    New Member

  • Member
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  • 6 posts
Please help me remove these infections.
I've tried spysweeper, spybot S&D, Microsoft Antispyware, Norton Antivirus 2005 and symantec's aurora removal tool as well as cleanup with no success. Whenever I log onto the internet, the aurora and other popups keep coming up.
Please help!
Here are my scan reports

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:05:03 PM, 5/24/2005
+ Report-Checksum: E0372624

+ Date of database: 5/24/2005
+ Version of scan engine: v3.0

+ Duration: 41 min
+ Scanned Files: 57538
+ Speed: 22.89 Files/Second
+ Infected files: 20
+ Removed files: 20
+ Files put in quarantine: 20
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Dan Iskra\Local Settings\Temp\bw2.com -> TrojanDownloader.Delmed.a -> Cleaned with backup
C:\Documents and Settings\Dan Iskra\Local Settings\Temp\upd203.exe -> Spyware.Look2Me.ab -> Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\47869F7D-DF45-4BDA-8CA7-63C569\0204CC79-0A26-44FC-A129-8AB9F0 -> Trojan.Agent.db -> Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\6C5E49E6-72F4-4DF9-A544-E8BF60\8639D9EA-E15C-4A6D-AF1F-01E66E -> Trojan.Agent.db -> Cleaned with backup
C:\Program Files\sf\sf.exe -> TrojanDownloader.Small.hs -> Cleaned with backup
C:\WINDOWS\Nail.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\sfita.exe -> Trojan.Favadd.o -> Cleaned with backup
C:\WINDOWS\svcproc.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\WINDOWS\sys01510082005.exe -> TrojanDownloader.VB.id -> Cleaned with backup
C:\WINDOWS\SYSTEM32\bbchk.exe -> Spyware.Bargainbuddy -> Cleaned with backup
C:\WINDOWS\SYSTEM32\KKDUK.DLL -> Spyware.Look2Me.ab -> Cleaned with backup
C:\WINDOWS\SYSTEM32\TFTP1780 -> Backdoor.Rbot -> Cleaned with backup
C:\WINDOWS\SYSTEM32\TFTP2748 -> Backdoor.Rbot -> Cleaned with backup
C:\WINDOWS\SYSTEM32\TFTP3108 -> Backdoor.Rbot -> Cleaned with backup
C:\WINDOWS\SYSTEM32\TFTP3340 -> Backdoor.Rbot -> Cleaned with backup
C:\WINDOWS\SYSTEM32\Xcite.dll -> Spyware.MyWay.b -> Cleaned with backup
C:\WINDOWS\SYSTEM32\Xcite.exe -> Spyware.MyWay.b -> Cleaned with backup
C:\WINDOWS\SYSTEM32\__delete_on_reboot__DrPMon.dll -> Trojan.Agent.db -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINDOWS\xojxnyghu.exe -> Spyware.BetterInternet -> Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 8:22:30 PM, on 5/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\OKNIENC.EXE
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\mmvzza.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\DANISK~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe ] SBC Yahoo! Connection Manager
O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [G3] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Dan Iskra\snuninst.exe
O4 - HKLM\..\Run: [OKNIENC] C:\WINDOWS\OKNIENC.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SystemCheck] C:\WINDOWS\SysCheckBop32
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\mmvzza.exe reg_run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\RunServices: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKCU\..\Run: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [SysCheck32] C:\WINDOWS\SysCheckBop32.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...494/mcfscan.cab
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\KSDRU1.DLL (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#2
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Please print out the instructions here (or save it in Notepad) so that you can follow along more easily.

Download Ewido Security Suite at http://www.ewido.net/en/download/ and install it. Update to the newest definitions. Do NOT run it yet.

Please download nailfix at http://users.pandora...chy/nailfix.zip (for Windows XP) or http://users.pandora...y/nailfix2k.zip (for Windows 2000) Unzip it to the desktop but do NOT run it yet.

Download and install CleanUp http://cleanup.stevengould.org/
Download KillBox http://www.atribune....ads/KillBox.exe
Download rkfiles http://skads.org/special/rkfiles.zip and unzip the contents to a new folder on your desktop.

Download the remv3.zip at http://forums.skads....hp?showtopic=80 (look for the attachment posted in that second reply). Make a new folder on the root drive C:\ and unzip remv3.zip files into it.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also.

Run CleanUp program now and logoff.


Reboot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Once in Safe Mode, please double-click on nailfix.cmd (or nailfix2k.bat if you have Windows 2000). Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Next run a full scan in Ewido. Post the log from the Ewido scan here.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\Run: [G3] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Dan Iskra\snuninst.exe
O4 - HKLM\..\Run: [OKNIENC] C:\WINDOWS\OKNIENC.EXE
O4 - HKLM\..\Run: [SystemCheck] C:\WINDOWS\SysCheckBop32
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\mmvzza.exe reg_run
O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\RunServices: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKCU\..\Run: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [SysCheck32] C:\WINDOWS\SysCheckBop32.exe
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\KSDRU1.DLL (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)


Close all open windows except for HijackThis and click Fix Checked.

Delete these if found:

[b]C:\WINDOWS\OKNIENC.EXE
C:\WINDOWS\system32\mmvzza.exe
scrgrd.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\Documents and Settings\Dan Iskra\snuninst.exe
C:\WINDOWS\OKNIENC.EXE
C:\WINDOWS\SysCheckBop32
C:\WINDOWS\system32\mmvzza.exe
wserv32.exe
scrgrd.exe
video_32D.exe
wserv32.exe
scrgrd.exe
video_32D.exe
C:\WINDOWS\SysCheckBop32.exe
C:\WINDOWS\system32\KSDRU1.DLL


Double click rkfiles.bat file to run it. It will scan for a while, so please be patient. Wait until the DOS window closes. Open the C:\log.txt it created and rename it log1.txt.

Now open the folder where you saved remv3.zip files and double click the rem.bat file and let it run. It will delete the files and remove the infection and then make a log of the files it finds. The log file will be C:\log.txt and bad1.txt

**Note** Each tool uses log.txt as itís output file so make sure you save the entries from one tools log before running the other as it will overwrite the file if you donít.


Restart your computer in normal mode and post a new HijackThis log, as well as the log from the Ewido scan. I also want the two logs (log.txt and log1.txt) for rkfiles and remv3.
  • 0

#3
dji1104

dji1104

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Sorry for the delay. Here are my logs after following your directions.

Logfile of HijackThis v1.99.1
Scan saved at 2:14:30 PM, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\explorer.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe ] SBC Yahoo! Connection Manager
O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [G3] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Dan Iskra\snuninst.exe
O4 - HKLM\..\Run: [OKNIENC] C:\WINDOWS\OKNIENC.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SystemCheck] C:\WINDOWS\SysCheckBop32
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\RunServices: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKCU\..\Run: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [SysCheck32] C:\WINDOWS\SysCheckBop32.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...494/mcfscan.cab
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\KSDRU1.DLL (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 2:11:16 PM, 5/29/2005
+ Report-Checksum: 95B4F0FC

+ Date of database: 5/28/2005
+ Version of scan engine: v3.0

+ Duration: 1628 min
+ Scanned Files: 57147
+ Speed: 0.58 Files/Second
+ Infected files: 6
+ Removed files: 5
+ Files put in quarantine: 5
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ppna.exe -> TrojanDownloader.Qoologic.n -> Error during cleaning
C:\Program Files\Microsoft AntiSpyware\Quarantine\6F53B750-D140-4407-82BA-1A36AC\F6454075-4712-4A4D-BF91-7AAC20 -> Spyware.Look2Me -> Cleaned with backup
C:\WINDOWS\SYSTEM32\bbpuu.dat -> TrojanDownloader.Qoologic.n -> Cleaned with backup
C:\WINDOWS\SYSTEM32\Cache\ven_d1.exe -> TrojanDownloader.IstBar -> Cleaned with backup
C:\WINDOWS\SYSTEM32\hhzxxbp.dll -> TrojanDownloader.Qoologic.n -> Cleaned with backup
C:\WINDOWS\SYSTEM32\oaoawcm.exe -> Trojan.Agent.cp -> Cleaned with backup


::Report End

C:\Documents and Settings\Dan Iskra\Desktop

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\cm1.dll: UPX!
C:\WINDOWS\SYSTEM32\ctbv2.dll: UPX!
C:\WINDOWS\SYSTEM32\fly.dll: UPX!
C:\WINDOWS\SYSTEM32\msss.exe: UPX!
C:\WINDOWS\SYSTEM32\ncase.dll: UPX!
C:\WINDOWS\SYSTEM32\ncase2.dll: UPX!
C:\WINDOWS\SYSTEM32\nostalgia.dll: UPX!
C:\WINDOWS\SYSTEM32\nostalgia1.dll: UPX!
C:\WINDOWS\SYSTEM32\pr1ze5.dll: UPX!
C:\WINDOWS\SYSTEM32\SHAgent.dll: UPX!
C:\WINDOWS\SYSTEM32\SHAgent1007.dll: UPX!
C:\WINDOWS\SYSTEM32\TFTP3604: FSG!
C:\WINDOWS\SYSTEM32\DFRG.MSC: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\CFindUninst.exe: UPX!
C:\WINDOWS\ENXKDLL.EXE: UPX!
C:\WINDOWS\OKNIENC.EXE: UPX!
Finished
bye

The batch is run from -- C:\remv3

Files Found.................
----------------------------------------

Files Not deleted.................
----------------------------------------

Merging registry entries
-----------------------------------------------------------------
The Registry Entries Found...
-----------------------------------------------------------------


Other bad files to be Manually deleted.. Please note that this might also list legit Files, be careful while deleting
-----------------------------------------------------------------
Volume in drive C has no label.
Volume Serial Number is 20D7-B7C8

Directory of C:\WINDOWS\SYSTEM32

msi.dll
Finished
  • 0

#4
greyknight17

greyknight17

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That's ok. Wow, what happened there? Did it take a long time for the Ewido scan? I have seen many different scanning times, from about 20 minutes to hours, but your time tops them all :tazz:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro http://uk.trendmicro...call_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. You may use Panda ActiveScan also at http://www.pandasoft...ucts/activescan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\Run: [G3] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Dan Iskra\snuninst.exe
O4 - HKLM\..\Run: [OKNIENC] C:\WINDOWS\OKNIENC.EXE
O4 - HKLM\..\Run: [SystemCheck] C:\WINDOWS\SysCheckBop32
O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\RunServices: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKCU\..\Run: [NVIDIA Video drivers] video_32D.exe
O4 - HKCU\..\Run: [SysCheck32] C:\WINDOWS\SysCheckBop32.exe
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\KSDRU1.DLL (file missing)


Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\SYSTEM32\cm1.dll
C:\WINDOWS\SYSTEM32\ctbv2.dll
C:\WINDOWS\SYSTEM32\fly.dll
C:\WINDOWS\SYSTEM32\msss.exe
C:\WINDOWS\SYSTEM32\ncase.dll
C:\WINDOWS\SYSTEM32\ncase2.dll
C:\WINDOWS\SYSTEM32\nostalgia.dll
C:\WINDOWS\SYSTEM32\nostalgia1.dll
C:\WINDOWS\SYSTEM32\pr1ze5.dll
C:\WINDOWS\SYSTEM32\SHAgent.dll
C:\WINDOWS\SYSTEM32\SHAgent1007.dll
C:\WINDOWS\SYSTEM32\TFTP3604
C:\WINDOWS\CFindUninst.exe
C:\WINDOWS\ENXKDLL.EXE
C:\WINDOWS\OKNIENC.EXE
scrgrd.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\Documents and Settings\Dan Iskra\snuninst.exe
wserv32.exe
scrgrd.exe
video_32D.exe
C:\WINDOWS\SysCheckBop32.exe
C:\WINDOWS\system32\KSDRU1.DLL


Restart and run a new HijackThis scan. Save the log file and post it here.
  • 0

#5
dji1104

dji1104

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Sorry again for the delay. The scans do take some time, however, my delay is due to the fact that I only have time to work on my computer late at night after work. I appreciate your patience.

I followed your directions and did not find the files after the fist highjack this scan.
Also, I searched for the below files or folders and did not find them. The others I deleted.

C:\WINDOWS\SYSTEM32\ctbv2.dll
C:\WINDOWS\ENXKDLL.EXE
C:\WINDOWS\OKNIENC.EXE
scrgrd.exe
wserv32.exe
scrgrd.exe
video_32D.exe
C:\WINDOWS\SysCheckBop32.exe
C:\WINDOWS\system32\KSDRU1.DLL

Here is my Highjack this report:
Logfile of HijackThis v1.99.1
Scan saved at 10:10:27 PM, on 5/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\Program Files\Microsoft Works\MSWorks.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe ] SBC Yahoo! Connection Manager
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...494/mcfscan.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#6
greyknight17

greyknight17

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No problem with the delay. We all have other things to take care of first :tazz:

Your log is clean.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

Make sure to get the latest updates for Windows and Internet Explorer at http://v5.windowsupd...t.aspx?ln=en-us.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
  • 0

#7
dji1104

dji1104

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Thank you very much!
I really appreciate your services.
My computer seems to be operating just fine now.
Thanks a million!
  • 0

#8
greyknight17

greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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