what are the first steps to solving this problem?
.exe is not a valid win32 application
#1
Posted 19 December 2010 - 08:09 PM
what are the first steps to solving this problem?
#2
Posted 19 December 2010 - 09:27 PM
Welcome to Geeks to go!
If the msn messenger program you're attempting to run is corrupt, Windows will be unable to execute the file properly and sometimes generate this error message.
If you downloaded this file and verified it is complete and compatible with your version of Windows, delete the file and try downloading and running it again. It's possible during the download that the file became corrupted.
You can uninstall through your Add/Remove programs.
Here's a site where you can re-download it again after you uninstall the program.
MSN Messenger 7.5 for Windows XP
If you are installing this program on another computer other than your XP machine let us know so we can find you a link for it.
Or you can Google--> MSN Messenger for-->(operating system goes here). Make sure to choose the MSN site to get your install from.
Donna
Edited by DonnaB, 19 December 2010 - 09:34 PM.
#3
Posted 20 December 2010 - 10:49 PM
#4
Posted 21 December 2010 - 06:47 AM
When you reinstalled your OS, did you go to MS Updates and get all the updates needed, including SP3?
Let's see if you have any system files that may be corrupt.
Click on Start > Run.
In the Run box type sfc/ scannow. (Please note the space between / and scannow.) Then try again. If asked to insert your disk, please do so and follow instructions given.
Here's a link that may help you that has other ideas to try.
.exe is not a valid Win32 application
Keep me informed to which if any has helped.
#5
Posted 21 December 2010 - 10:50 AM
#6
Posted 21 December 2010 - 04:42 PM
After you reinstalled your OS did you click on Windows Updates? That should take you to the Windows Update site which will scan your computer for the needed updates automatically.
After reinstalling and before installing any programs you must get your updates first.
In order to install SP3, you must first have Windows XP Service Pack 1a (SP1a) or Service Pack 2 (SP2) installed. By clicking on Windows Updates, the scan should find whatever your new installation of Windows XP is in need of concerning Updates and install them.
What OS disk did you use to reinstall? Did the disk include SP2?
#7
Posted 21 December 2010 - 05:49 PM
I downloaded sp3 and when i try to install it says the file c:/windows/system32/ntdll.dll is open or in use by another application. I also copy and pasted the sfc/ scannow into the run command and it says windows cannot find sfc/.
Just a small correction. It's sfc /scannow.
#8
Posted 21 December 2010 - 08:10 PM
files that are required for windows to run properly must be copied to the dll cache insert your windows xp professional service pack 2 cd now.
It was a guy i knew who worked for dell that reinstalled windows for me and i have no clue what os disk he used, i would ask him but he moved away a few months back. If i have all the recent updates then why is it still saying this?
#9
Posted 21 December 2010 - 08:34 PM
Anyway, I don't think the original problem has to do with Service Pack 3 or anything of the sort. Try to download the previous version of Windows Live and let us know what happens.
#10
Posted 21 December 2010 - 08:44 PM
Also i can't install office because of the same problem asking for a service pack i don't have installed.
Edited by deano85, 21 December 2010 - 08:47 PM.
#11
Posted 21 December 2010 - 08:48 PM
Just download the previous version of MSN Messenger (as the latest version doesn't seem compatible with XP). And problem solved.
#12
Posted 21 December 2010 - 08:51 PM
http://www.microsoft...&displaylang=en
#13
Posted 21 December 2010 - 10:12 PM
#14
Posted 21 December 2010 - 10:22 PM
Go here to post your thread.
If the malware expert helping you out tells you it's not a malware problem, feel free to come back here for further help.
#15
Posted 22 December 2010 - 01:47 AM
Dean
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users