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Tray/App


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#1
Spud74

Spud74

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The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "TrayApp" disk and click OK.

We don't have a "TrayApp" disk or a HP printer going to this computer. I need help on fixing the problem. Please & Thanks

Edited by Spud74, 19 December 2010 - 11:09 PM.

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#2
Mythio

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Hi Spud74,

Does this happen at startup or when you try to do something specific?

You say you do not own a HP printer, but did you use to? Or any other software/hardware that is HP related?

We will need a bit more information to work on this.

Download Autoruns
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.Hope to help,

Mythio
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#3
Spud74

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Hi Spud74,

Does this happen at startup or when you try to do something specific?

You say you do not own a HP printer, but did you use to? Or any other software/hardware that is HP related?



Yes, this happens at the start up. It won't let me do anything.
I used to have an HP printer back in 2003. I don't have the disk for that printer anymore. I brought a new printer, which is an Epson Printer.
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