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Bluescreen shutdown problem


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#1
Drasis

Drasis

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For the past week I've been having a problem where my computer will randomly bluescreen on me with a message about Driver IRQL not less or equal. In the small window of time I have before it restarts it says something about tcpip.sys. Could someone help me diagnose this and recommend a solution? Thank you for any help.

Edit: I've attached a copy of my minidump. Also, my computer runs windows 7 if that helps.

Attached Files


Edited by Drasis, 20 December 2010 - 06:53 PM.

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#2
Drasis

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I'm sure you all are quite bust but does anyone have any idea what to do? This problem is still occurring, typically after having the computer on for about 25 minutes to an hour and it appears to be irregardless of what I'm doing at the time.
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#3
Borealous

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Guys, I contacted PCTools. they're taking forever and I noticed I had failed windows updates. In solving that I think I fixed it.
If you have failed Windows updates and are getting Error 66A:
Remove Microsoft .Net Framework 4.0 with the .NET Framework Cleanup Tool (http://blogs.msdn.co...28/8904493.aspx ) , reinstall the Microsoft .Net Framework 4.0 and install the Update.

Downloads for Framework:
http://msdn.microsof...k/aa569263.aspx

Has been working with no bluescreen for a few hours now. I'll repost later once I've been running a while to make sure that did the trick.


Edit: DOH wrong thread, but could be the solution.

Edited by Borealous, 23 December 2010 - 08:10 AM.

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#4
Borealous

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aaghhh. BSOD again, this didn't fix it. Might have needed to do it anyway, but still getting bluescreen. sorry. Waiting on reply from PCTools and/or someone here..
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#5
globaljoe

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For Drasis,
You can freeze the bluescreen view so that you can read the error info and then research it.
To do that: Go into Control Panel, click on the system icon, on the left hand side of the system window click on advanced system settings, this takes you to the system properties window where you click the Advanced tab, in the start-up and recovery section click on settings, this takes you to the start-up and recovery window where you deselect Automatically restart, in the system failure section.
Hope this was some use to you!
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#6
Drasis

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Thanks Joe, I'll copy the full error message next time it happens. @Borealous: Tried your suggestion but still got bsod as well.
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#7
Drasis

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Ok, the error message:

Stop: 0x000000D1 (0x0000000000000000, 0x00000000000000002, 0x0000000000000000, 0xFFFFF88001A8B7A0)

tcpip.sys - Address FFFFF88001A8B7A0 base at FFFFF88001A02000, DateStamp 4c15a458
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