Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unknown Program


  • Please log in to reply

#1
biggiea200

biggiea200

    Member

  • Member
  • PipPip
  • 30 posts
An unknown program keeps appearing in the taskbar and dissappearing really quickly. I do not have enough time to see what it is. Its more of like a system program. It might be related to Norton Antivirus. It is getting annoying playing games and it comes up and takes me to the desktop. Any help would be appreciated.
  • 0

Advertisements


#2
WhiteLion

WhiteLion

    Member

  • Member
  • PipPip
  • 22 posts
Welcome to Geeks to Go biggiea200, I am WhiteLion, I will be addressing your problem today.

In order for us to properly address your problem we encourage you to do several things.

Install some anti-spyware programs
Take a look at Ad-Aware
Install SpyBot S&D

Install HijackThis!:
Found here

Your problem sounds like it could be spyware related. So we also encourage you to post a HijackThis! log in the Malware Removal Forum - http://www.geekstogo...?showtopic=2852


Cheers
:tazz:

Edited by WhiteLion, 26 May 2005 - 08:24 PM.

  • 0

#3
biggiea200

biggiea200

    Member

  • Topic Starter
  • Member
  • PipPip
  • 30 posts
After some thought... I came up with the idea to use the print screen feature. I opened up the process window and waited for the dern thing to pop and again and copied the image in paint... These two processes were added to the list when it popped up:

1) HPOSM.exe (HP Solution Manager Module)
2) hptskmgr.exe (HP Task Management Component)

That was the only two i noticed

and i am running spyware programs frequently

Any ideas?
  • 0

#4
WhiteLion

WhiteLion

    Member

  • Member
  • PipPip
  • 22 posts
biggiea200,

Both of the files are legitiment ones. If you post a HJT log in our Malware section, one of our malware removal experts will read it over and offer you some great advice.

Edited by WhiteLion, 26 May 2005 - 08:54 PM.

  • 0

#5
biggiea200

biggiea200

    Member

  • Topic Starter
  • Member
  • PipPip
  • 30 posts
I posted my HJL log

I was just wondering why these programs would just come up automatically and i cant make it stop
  • 0

#6
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
they are program installed by HP to check for updates for the computer. They will check with HP servers at scheduled times to see if your drivers are out of date, if a patch is needed, etc.

They are not dangerous, but annoying, but HP puts them in there because the typical user rarely updates his or her computer.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP