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Vista stuck at "Welcome" screen


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#1
saj1jr

saj1jr

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Background on my PC:
Windows Vista Home
HP Pavilion dv9000 laptop ~3 years old

So, last night I shutdown my laptop as usual before bed. When I woke up today and turn on the computer, it loads up as usual, gets to my login screen, where I select my "user" and enter my password.

Then, the computer goes to the "Welcome" screen and just stays there, stuck, and never continuing on.

I've restarted a million times, but, to no avail.

So next, I start in Safe mode, and try to get to System Restore. Safe mode works, and loads up, but when I try to click on anything, the entire computer freezes up and I'm stuck again. I was able to open command prompt and enter the thing to open restore from that, but I did so, and nothing happened. When I go to "Start" then "search" and look up system restore, I click it, and nothing happens. It never opens - nothing at all.

So lastly, I try to button smash F11 when the computer is starting so I can open System Recovery. Again, no luck. I hold it down, nothing it happens, I button smash, nothing happens, but eventually, the computer beeps at me like 10 times, then goes onto the next screen to ask me if I want to start in safe mode or start windows normally - What the...!!

I really don't want to wipe my computer, but I'm also completely stuck. I've never been stuck like this before, so if anyone has any ideas as to what can be done, I'd appreciate it. I don't even have a blank disc handy as I'm kind of out of town, so if I can avoid doing anything with discs, that would be nice too.
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#2
saj1jr

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I also get a box that pops up at the bottom right corner that says "Check your computer security" - The Security Center service is not running. Click this notification to fix the problem.

I click, nothing happens.
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#3
JSntgRvr

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Hi, saj1jr ;)

:D

Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.
  • Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
  • Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
  • Once the CD is burned, boot the Non working computer using the boot CD you just created.
  • In order to do so, the computer must be set to boot from the CD first
    Note : For information click here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under the Custom Scan box paste this in


      /md5start
      UXTHEME.DLL
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      nvrd32.sys
      userinit.exe
      explorer.exe
      winlogon.exe
      ntoskrnl.exe
      /md5stop
      %SYSTEMDRIVE%\*.*
      %systemroot%\*. /mp /s
      %systemroot%\System32\config\*.sav

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply.

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#4
JSntgRvr

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
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