[saj1jr]

Background on my PC:
Windows Vista Home
HP Pavilion dv9000 laptop ~3 years old

So, last night I shutdown my laptop as usual before bed. When I woke up today and turn on the computer, it loads up as usual, gets to my login screen, where I select my "user" and enter my password.

Then, the computer goes to the "Welcome" screen and just stays there, stuck, and never continuing on.

I've restarted a million times, but, to no avail.

So next, I start in Safe mode, and try to get to System Restore. Safe mode works, and loads up, but when I try to click on anything, the entire computer freezes up and I'm stuck again. I was able to open command prompt and enter the thing to open restore from that, but I did so, and nothing happened. When I go to "Start" then "search" and look up system restore, I click it, and nothing happens. It never opens - nothing at all.

So lastly, I try to button smash F11 when the computer is starting so I can open System Recovery. Again, no luck. I hold it down, nothing it happens, I button smash, nothing happens, but eventually, the computer beeps at me like 10 times, then goes onto the next screen to ask me if I want to start in safe mode or start windows normally - What the...!!

I really don't want to wipe my computer, but I'm also completely stuck. I've never been stuck like this before, so if anyone has any ideas as to what can be done, I'd appreciate it. I don't even have a blank disc handy as I'm kind of out of town, so if I can avoid doing anything with discs, that would be nice too.

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I also get a box that pops up at the bottom right corner that says "Check your computer security" - The Security Center service is not running. Click this notification to fix the problem.

I click, nothing happens.

[saj1jr]

I also get a box that pops up at the bottom right corner that says "Check your computer security" - The Security Center service is not running. Click this notification to fix the problem.

I click, nothing happens.

[JSntgRvr]

Hi, saj1jr



Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  
  • Change Drivers to All
  • Change Standard Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    UXTHEME.DLL
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    winlogon.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.

[JSntgRvr]

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