[cheetaer]

My desktop is plagued after I reboot my system by a fake security scanner which tells me all of my files are infected. If I try opening iTunes for instance, it doesn't allow me and tells me that itunes.exe is infected or along the lines of that. However I managed to open my task manager immediately on startup just now and ended the process before it could start.
Now what?
Log:
 hijackthis.log   13.33KB   174 downloads

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Hello cheetaer

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:

• Be sure to follow all my instructions carefully! If there is anything you don''t understand, don't hesitate to ask.
• Please do not do anything or perform other steps unless I have asked you to do so.
• Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.

Step 1

Please download Rogue Kill from here

Double-click on rkill.com to run it. You may need to run this program a few times to stop the malware process running. The malware will probably complain about being stopped but please ignore this. Do not reboot your computer after running rkill as the malware programs will start again.

Step 2

Please download OTH.scr to your desktop
Please download OTL to your Desktop
Please download the attached Scan.txt to your destop

Double click the OTH file and select Kill All Processes, your desktop will go blank

Then select Start OTL
OTL will now run

• double-click on the Custom Scans box and a message box will popup asking if you want to load a custom scan from a file
  Select Scan.txt that you downloaded
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[ali.B]

Hello cheetaer

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:

• Be sure to follow all my instructions carefully! If there is anything you don''t understand, don't hesitate to ask.
• Please do not do anything or perform other steps unless I have asked you to do so.
• Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.

Step 1

Please download Rogue Kill from here

Double-click on rkill.com to run it. You may need to run this program a few times to stop the malware process running. The malware will probably complain about being stopped but please ignore this. Do not reboot your computer after running rkill as the malware programs will start again.

Step 2

Please download OTH.scr to your desktop
Please download OTL to your Desktop
Please download the attached Scan.txt to your destop

Double click the OTH file and select Kill All Processes, your desktop will go blank

Then select Start OTL
OTL will now run

• double-click on the Custom Scans box and a message box will popup asking if you want to load a custom scan from a file
  Select Scan.txt that you downloaded
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[ali.B]

Due to lack of feedback, this topic has been closed.

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