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Windows 7 - virus (AVG free?) and Blue Screen

Started by Starter1 , Dec 27 2010 12:23 AM

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#1
Starter1

Posted 27 December 2010 - 12:23 AM

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Earlier today I attempted to download a free AVG 2011 virus protection onto my mums new Toshiba laptop. The link I used must have been fake and seems to have infected her laptop with a virus. Every time I try to do something a security warning box xomes up saying that the file is infected. I have tried getting on to the geeksto go website so I can use the malware removal tools, but the computer keeps going to the blue screen (with the white writing described in other forum posts), and then restarts before I can do anything. I feel really bad that I did this to my mum's laptop when she really needs it to work. Please help!