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iTunes cannot connect to the iTunes store

Started by YogeshM14 , Dec 27 2010 06:10 AM

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#1
YogeshM14

Posted 27 December 2010 - 06:10 AM

New Member

Member
1 posts

Hi,

I have the same problem connecting to the iTunes store.

I've run a diagnostics test using iTunes, as indicated in your previous posts on this issue.

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Basic connection to the store failed.
An unknown error occurred (-50).
iTunes has never successfully accessed iTunes store.

As you can see, iTunes is enabled in Windows Firewall, plus, the connection to the Apple web site was successful.

However, the basic connection to the store failed - unknown error (-50) - and iTunes has never successfully accessed iTunes store.

Any ideas on the above issue?

Thanks in advance.

Best regards,
Yogesh.