[ILoveDaniel]

For some reason sometimes (not all the time) I will get onto YouTube or any site that has videos, even sites with auto-playing videos and the entire browser will just lock up and I have to end the task through task manager. I've been experiencing this for a long time now but I don't understand what the problem is. I keep everything updated.

Also, I hope it's not a problem adding this little bit here instead of making a different thread in a different sub-forum but sometimes when I open up Windows Media Player it locks up. Other times Windows Media Player locks up after a song is picked to play. I have to end the task too because it will not un-lock.

Any help, please?

Just opened up Windows Media Player and this is what happened. Are these two problems in any way linked?

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You need to provide information about your computer, this includes is it
a laptop or desktop, is it a custom build or brand name such as Dell or HP
and if it is provide the model name or series number.
From the information in your OP you may have a memory issue, how much Ram
does your system have fitted.

[phillpower2]

You need to provide information about your computer, this includes is it
a laptop or desktop, is it a custom build or brand name such as Dell or HP
and if it is provide the model name or series number.
From the information in your OP you may have a memory issue, how much Ram
does your system have fitted.

[ILoveDaniel]

It is a Windows Vista 32-bit desktop. It is not custom built and is Acer. I think this is the serial number (not familiar with this type of stuff but I googled it and used this program called Magical Jelly Bean Keyfinder) to retrieve it.

2 gigs of RAM fitted.

Edited by ILoveDaniel, 06 March 2011 - 08:57 AM.

[devper94]

Please do not post your Windows product key here... Someone may steal it.

[ILoveDaniel]

Sorry. How do I find a serial number?

[devper94]

Just the model please. That's enough for us.

[devper94]

Have you installed any "codec pack" recently?

Edited by devper94, 06 March 2011 - 09:00 AM.

[ILoveDaniel]

Aspire M5100.

[devper94]

Have you installed any "codec pack" recently?
Is this problem only appearing when you try to play a video, or is there any other way to trigger it?
I suspect a codec problem.

[ILoveDaniel]

No, not lately at all.

The problem basically only happens when I try and play a video yes and even then it is not a consistent thing. It doesn't happen all the time. I didn't know whether it was linked to the same problem with when I try to play a song and WMP sometimes locks up as well.

[devper94]

Okay...
These two things are definitely related.

I am not allowed to ask for logs here, so I can't look much into this problem.

But do you have any media player other than WMP? Programs that have something to do with playing media?

Please answer my questions.

[ILoveDaniel]

Yes to both questions. Now that you mention it, sometimes I will turn to GOM Player (the other most used media player I have) when WMP locks up and sometimes it too will lock up as well and the task will have to be ended. Not all the time though. I've never had any problems out of Media Player Classic though.

[devper94]

That's odd...

Download Autoruns from here

• Extract the contents of Autoruns.zip (by right clicking)
• Double click autoruns.exe
• Click Options at the top, then click Hide Microsoft and Windows Entries
• Click File > Refresh
• Click File > Save and save the file as AutoRuns.txt
• Attach the AutoRuns.txt to your next reply

thanks to BlackOxide for the instructions

[ILoveDaniel]

I don't know why but it keeps telling me "No file was selected for upload." but I clicked "Browse" and found the file and clicked Attach this file. I exited the forum and re-entered and tried it again but it keeps saying the same thing.

[devper94]

Then upload it to somewhere like Mediafire please.