The only way I can shut down my computer is Start>Log Off>Switch Users>and then select to turn computer off from that screen. Or holding down the power button.
If I go to Start>Turn Off Comp>Shutdown or Restart, the hourglass pops up for a second or 2 and then disappears and everything stays the same. Everything is still accessible, and its like I never tried to shut down at all. Same thing happens in the task manager. i select Shutdown at the top and theres the hourglass and then back to normal. NOTHING!
I have scanned previous threads and found one that seems like it was the same problem from calmingember on May 9th. http://www.geekstogo...own-t23474.html
GerryF began to help and I have followed his direction.
After I run eventvwr.msc from the run command, the event viewer comes up and under the System log, I don't have any red Xs but when I attempted to shutdown/reboot, the following is what is listed...
Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Time: 10:23:29 PM
User: NT AUTHORITY\SYSTEM
The attempt to reboot XXXXX failed (The attempt to power off XXXXX failed)
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 00 00 00 00 ....
I follow the link to the Help & Support Center and this is the results
Product: Windows Operating System
Symbolic Name: WARNING_EW_SHUTDOWN_CANCELLED
Message: The attempt by user %2 to restart/shutdown computer %1 failed
This event is written when a user or application attempts, but fails, to restart or shut down the computer by using either the graphical user interface (GUI) or the shutdown command.
If you still want to restart or shut down the computer, save any open files, close any applications that are running, and then you can:
Use either the graphical user interface (GUI) or the shutdown command again.
Press CTRL+ALT+DELETE, and then while pressing CTRL, click Shut Down to force a shutdown.
Press the reset or power button on the computer.
NO Help whatsoever!
This just started happening about a week ago and I think it might've coincide with installing SP2. Not sure what day it started. I have tried so much!
Sorry such a novel but wanted to give ALL the info I know.
Any advise will be greatly appreciated! :)