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#1
Jaba the Hut

Jaba the Hut

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Wondering if I could get some help by someone.

I can't really remember what I was downloading, but I think it was something my wife wanted to do with pictures on our computer. Wanted to burn them to something, but nevertheless the download didn't work for some reason off of download.com so I got it from another site and it worked.

The issue is now, though, that every time we turn on the computer a windows installer tries to install the file that didn't get downloaded properly. The error comes up that windows installer is unable to find a certain such file (status.msi). The program defaults to this address on the comuputer- C:\Users\Jaxin\AppData\Local\Temp\7zS717E\setup\Status\ but this folder doesn't exist.

After about 5-10 times of pressing cancel on the installer it finally disappears, but is a nuisance to have to constantly do this every time one of us turns the computer on.

Anyone have any suggestions to stopping the installer from trying to install the non-existent file?

Any help would be greatly appreciated, thanks
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#2
Neil Jones

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Status.msi may belong to a HP printer of some sort.
You may need to uninstall and reinstall the driver(s) for your HP printer or some other HP type of hardware.
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#3
Jaba the Hut

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would it be best to just remove everything to do with HP from my computer and then re-install everything again?
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#4
Neil Jones

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Try it.
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