Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

windows 7 and blue screen of death


  • Please log in to reply

#16
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Doubtful it is most likely a OS issue.

Tutorial for running chkdsk in Win 7 located HERE.
  • 0

Advertisements


#17
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts

Doubtful it is most likely a OS issue.

Tutorial for running chkdsk in Win 7 located HERE.


I did the chkdsk test with 0 Errors
  • 0

#18
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
OK then lets move on to the file system.

Go HERE and read the tutorial that shows how to do SFC or System File Checker and running in a Elevated Command Prompt in Vista and Win7.
  • 0

#19
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
  • 0

#20
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Ok then the hd and system files are good.
Now we get down to the nitty gritty. System restore to go back before the issue started.

How to do a system restore in Win7 tutorial located HERE

Pick a date a couple of days before the issue started.
  • 0

#21
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts

Ok then the hd and system files are good.
Now we get down to the nitty gritty. System restore to go back before the issue started.

How to do a system restore in Win7 tutorial located HERE

Pick a date a couple of days before the issue started.


Its a fresh windows, thats why i formated my hd and installed new windows cuz i thought the problem will be gone.
  • 0

#22
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
I understand that but a driver has caused the issue so restoring back before the issue should take care of the problem.
I'm not suggesting a reinstall but only restoring back. Everytime you load a program or update a driver there is a restore point made so just in case of something like this.
It doesn't delete anything just takes the system back before the issue and then hopefully we can then see what updates that may cause the issue to start again if it does.
  • 0

#23
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
Did a system restore still got the bluescreen,

==================================================
Dump File : 010411-20872-01.dmp
Crash Time : 1/4/2011 11:25:49 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000ff00
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`0000ff00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010411-20872-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 291,496
==================================================

==================================================
Dump File : 010411-24663-01.dmp
Crash Time : 1/4/2011 9:43:59 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01a897a0
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+897a0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010411-24663-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 291,496
==================================================
  • 0

#24
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Well there are a lot less this time.
How far back did you restore to?
  • 0

#25
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
i restored to oldest one after i updated my windows throw auto update. Nivdia display,nforce driver and soundcard driver. Only thos were installed.

Edited by fidai, 04 January 2011 - 06:05 PM.

  • 0

Advertisements


#26
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
So the restore point was before the Nvidia updates?
  • 0

#27
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts

So the restore point was before the Nvidia updates?


No, it was after the nvidia drivers install.Exactly when i updated windows throw auto update.
  • 0

#28
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
We did the startups earlier so now lets look at the services.

Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
  • 0

#29
fidai

fidai

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
Ok i disabled all services now, am going to play world of warcraft and see :D.
  • 0

#30
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
:D
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP