Thank you so much for all your help with my computer.
I'm sorry it's taken so long to reply but there are still problems..
but not to worry! I'm going to get a new computer... I have decided.
1) Effectively, he printer problem hasn't been resolved.
2) I reckon 40% of start-ups now end up with a frozen screen before the desktop appears
3) While logged on, Explorer often shuts down certain files and throws up eror messages
4) While surfing, IExplore will often shut down pages and occasionally kick me off the Internet.
Still, this computer is now 4 years old -- it's time for an upgrade.
Once again, many thanks and all the best...