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Old Computer is isnt running correctly


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#1
jayman123

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i have recently decided to bring my old computer back to life. it had issues in the past but hopefully they can be resolved with your help.

list of known problems (so far)

internet connection says its connected, but the browser says it isnt
the computer needs updates but is running way too slow to install them
has a parental proxy thing that i dont know how to uninstall

PLEASE HELP A POOR LOST SOUL
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#2
coffee_addict

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i would wipe the whole system fresh , maybe even consider installing linux since the computer is old it needs an operating system that is not too demanding maybe look at some linux distros.

Check if browser is working offline , if you wipe the system and give a fresh boot the connection problem will most likely sort out and the parental proxy will be removed.
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#3
jayman123

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if i wipe the whole system will i have to reinstall windows?
i really dont know what happens when you wipe out the system
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#4
coffee_addict

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yes as in format hardrive and reinstall windows from scratch.
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#5
jayman123

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what if i dont know where the disc is to reinstall windows?

also what if i wanted to keep my music files. how would i do that?
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#6
coffee_addict

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backup music onto a disk or external hardrive. I think as long as you have a genuine key you can download xp from http://windows.micro...ndows/downloads
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#7
jayman123

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geniune key? what is that?

im sorry im not completely computer savy
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#8
jayman123

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hello??? please help me!!
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#9
rshaffer61

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Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply




Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"







Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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