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Windows Won't Start


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#16
rshaffer61

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Did it run any test?
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#17
dwatts26726

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It did. It ran an advanced test (I had a choice between quick and advanced). It didn't give me any information, just said that it had finished after 30 minutes or so.
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#18
rshaffer61

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OK then I have to go on the assumption it found no errors with the drive.
Have you tried to start the system in Safe Mode and what happens when you do?
Also what about Last Good Configuration That Worked?
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#19
dwatts26726

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The only way I know how to enter in Safe Mode is by hitting F8 during start up. When I do that, I only get an option to Boot using my Floppy, Hard Drive, or CDROM. It isn't the normal Safe Mode or Last Configuration type options.
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#20
rshaffer61

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Is this a name brand system like Dell or Compaq?
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#21
dwatts26726

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No. I THINK it was CyberPower...
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#22
rshaffer61

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Does it say that on the front of the system?
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#23
dwatts26726

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Yes, it has the CyberPower logo on the front of the tower.
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#24
rshaffer61

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Try F5
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#25
dwatts26726

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Nothing.
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#26
rshaffer61

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Hmm strange.
When you first turn the system on is there anywhere on the screen where it says Advance Boot Options?
Do you have a XP Installation Disk?
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#27
dwatts26726

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No Advanced Boot Options. XP came preloaded so no installation disk. All I have was an old XP upgrade disk I had from a different computer.
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#28
rshaffer61

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OK this is getting to be a challenge now.
That name brand is hard to find anything on but I'm still checking.
Since the OS was preinstalled there has to be a hidden recovery partition.
What version of XP is on the system?
Home, Media or Pro... SP1, SP2 or SP3?
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#29
dwatts26726

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Home SP2 if I remember correctly
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#30
rshaffer61

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Is there a model number for your PC?
Cyberpower is the manufacturer but somewhere there should be a make and\or model number for it.
Usually on the front or on a plate or sticker on the back of the system.
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