computer gets stuck
Posted 03 January 2011 - 11:18 AM
Posted 03 January 2011 - 11:24 AM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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Since you stated:
Did the freezing start right after you installed the new memory?
Recently I added RAM to the pc
Did you install the new memory with the old memory?
Is the new memory identical in specs as the old memory?
Have you tried taking the new memory out and leaving only the old memory in?
What about taking out the old and just using the new memory?
Have you run any diagnostics at all to find the reason for the issue?
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