[Guillaume31]

Hello all, first off please excuse my poor english it is my second language

Description of the problem :
Computer had tendency to overheat and often crashed. I used Ccleaner and it gave him a new youth, the computer worked perfectly during 3 weeks. After 3 weeks, it started crashing a lot again, i used Ccleaner again and AVG antivirus and it didnt change anything.
One day computer just stopped booting, when i turn it on i just get a
"Operating System not Found" on a black screen.

Analysis and treatments done
-Went into setup and tried a Harddrive test and the computer doesnt detect any. It says "No IDE device".
-Saw a solution on internet stating that one or two small hits on the computer could solve that problem. I tried...5 times and it failed.
-No other solution tested, i'm planning on trying to burn a Ultimate Boot CD, is it what you would suggest me to do ?

Material
The computer is a HP Pavilion dv 6700 with a AMD Turion64 x2 2gHz, 3g of DDR2 (i think) RAM, running on windows vista and i don't remember about the rest and can't check since it won't boot

I would like to know if anyone can help me and if you think there is a chance i can save the data that is on my harddrive (i care more about the data than the laptop itself).

Thanks in advance!
Guillaume

Edited by Guillaume31, 06 January 2011 - 01:40 PM.

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You need to test the hard-drive with the drive manufacturer's testing software (the DOS version). The links are here:
http://www.tacktech....ay.cfm?ttid=287

If you don't know who made the drive you can use "Seagate SeaTools for DOS" which can test any drive:
http://www.seagate.c...loads/seatools/

Make sure you download the DOS version, not the Windows version because Windows is not working.
Make a bootable CD from the downloaded ISO file and boot your PC from it.

Edited by phillipcorcoran, 07 January 2011 - 11:03 AM.

[phillipcorcoran]

You need to test the hard-drive with the drive manufacturer's testing software (the DOS version). The links are here:
http://www.tacktech....ay.cfm?ttid=287

If you don't know who made the drive you can use "Seagate SeaTools for DOS" which can test any drive:
http://www.seagate.c...loads/seatools/

Make sure you download the DOS version, not the Windows version because Windows is not working.
Make a bootable CD from the downloaded ISO file and boot your PC from it.

Edited by phillipcorcoran, 07 January 2011 - 11:03 AM.

[Guillaume31]

Hello, sorry i was away for 2 weeks with no internet connection.
I've downloaded the Dos version and burnt it on a bootable cd, then changed boot order so that cd is first but it doenst boot on it
I have to directly burn the downloaded file on a cd right ? there is nothing else to do before burning right ? because when i clicked on burn a bootable cd it asked me to select a bootable image to burn on it but somehow the seatools file didnt show, i had to select "show all files" to make it appear and select it. is that normal ?

If cd doesnt work, is there any other way, for example a bootable usb key i dont know if thats possible ?
Thank you a lot for your help,
cordially,
Guillaume