Hi, I could really use help with something. I have a Windows XP operating system. I am switching Windows user profile accounts so I am shutting down one user account in place of another. Now by doing so, I need to transfer my Thunderbird application email. I recently needed to update my Thunderbird software and when I did this, all of my email and address book contacts disappeared!! I went ahead and googled what to do because I wanted to at least retrieve the data so I can transfer the data to the new Thunderbird application under my new Windows user profile account. So I started following the instructions in this article here: http://email.about.c...estore_prof.htm
Now I got as far as where he said "click exit" and then I lost him because I'm not understanding what he is talking about after that. After a long time searching, I finally was able to locate the "restoration profile" that I set up. The file folder path reads: C:\Documents and Settings\Danielle1\Application Data\Thunderbird\Profiles\xdmvigzr.Restoration Profile Now when I bring up the file folder initially, I see a date that reads: "7/5/2001" on it and this is the same date that shows when I boot up my computer. When I click on that file folder, I have a bunch of files in there: "extensions," "mail," "minidumps," "cert8.db," "comptability.ini" etc. Some files in this part also have the date "7/5/2001," but others have the recent date of "1/6/2011" when I last saw my emails themselves. What I want to do is copy the data files over to my new Mozilla Thunderbird program so I can see the emails and address book again. The Tools/Import/Export feature on Thunderbird doesn't seem to be responding to anything I do. At most I get a response that says at the bottom left "done compacting" but you don't see anything else happening.