Actions I have already tried but have not successfully reinstalled driver nor finding devices:
1. Uninstalled both DVD and CD under Device Manger and restarted PC, but still have Yellow Exclamation.
2. Followed these steps suggested under other G-t-G topics in this forum:
a. Tried the Microsoft "Run Now" at http://support.microsoft.com/kb/314060, but after running program it comes back and tells me the device can' be found.
b. Tried the "Restore Missing CD Drive Patch" and after running prog and restarting PC, still had yellow exclamations.
c. Tried uninstalling the Primary Channel and Secondary Channel under IDE ATA/ATAPI in Device Manager, restarted PC, but still have Yellow Exclamation.
3. Went to Lite-on iste to download DVD drive and when try to download, get pop-up that lite-on DVD device can't be found and driver will not download.
DVD: Lite-on DVDRW SOHW-1693s
PC: Compaq Presario S4300NX
Would like some advice on what to try next.