About the middle of December I noticed I was getting Updates Available messages almost every night when I closed down. As this does not usually happen and as I was only getting these messages as often as usual on my laptop I concluded that there was something wrong. But as I was too busy with Christmas and work I decided just to ignore the messages till I had more time.
Today I have been trying unsuccessfully to remedy the situation.
First, at a colleague's suggestion I unticked Automatically Update. Then I went to the MS Updates website to try to download and install any updates I may have missed getting since mid-December.
I was able to download a fair list but when I came to install them nearly all failed to install.
Clicking on the ? mark beside each update filename, I discovered that they had all failed as a result of Error 0x80070643.
I found some instructions* (I think at the Microsoft website) for what to do if you see Error 0x80070643 and tried installing the updates again. Still no luck.
I then made a tentative attempt to do something else, namely, follow this advice:
Office 2003 Update fails to install with error 0x80070643
Last updated : 10/21/2005 Print | Close
You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to install because ose service is disabled or cannot be started. Applicable Office versions: Office 2003
Applicable operating systems and products
Windows Server 2003
1. Start the ose service
1. Run the following command from command prompt to check the state of ose service
sc qc ose
2. If the service is disabled, then run the command
sc config ose start= demand
For more information about Office 2003 Update fails to install with error 0x80070643, see article 903774 in the Microsoft Knowledge Base.
Unfortunately I accidentally typed "sc quo se". I don't know what would have happened if I'd typed "sc qc ose" but nothing much happened as it was. I think I had pressed Enter before I realized my mistake. It then didn't seem to be possible to correct my mistake or get out of where I was. I felt pretty scared and well and truly out of my depth.
Above I wrote " some instructions* (I think at the Microsoft website)" with an asterisk because I now realize with some panic that I can't remember what it was that I did. I think it involved looking up the Startup type of OSE and potentially changing it from Disabled (or was it Enabled?) to Manual. Anyhow I didn't make any change because it already was listed as Manual.
I am now really worried as I cannot think of what else I can do and all the instructions I can find seem very technical (and I am quite an experienced computer user).
I created a System Restore point before I did anything. Do you think I should restore the computer to that point before I try anything else?
Please do you think you can guide me to recovery?