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laptop suddenly slowed need help diagnosing the problem!


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#1
kenzie87

kenzie87

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hi all i have a dell inspiron 1501 laptop and has been running fine since the last time i done a full os instal. the laptop has suddenly become very slow, it takes a long time to boot up and the sound at startup is jittery. it then takes about 15 minutes to load up all my startup programmes. the internet crashes alot and videos freeze for a moment even though it has buffered. i have tried reinstalling norton 360 and run a file cleanup, registry cleanup, full scan and defragmented hard drive with no success. the laptop is generally really slow to respond after i click on a folder or file to open. any help and information will be appreciated

otl log

OTL logfile created on: 10/01/2011 21:32:00 - Run 1
OTL by OldTimer - Version 3.2.20.1 Folder = C:\Documents and Settings\kenzie\My Documents
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 55.00% Memory free
4.00 Gb Paging File | 4.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 3000 4000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 111.78 Gb Total Space | 86.38 Gb Free Space | 77.28% Space Free | Partition Type: NTFS

Computer Name: KENZIE-F3CE5C7F | User Name: kenzie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/01/10 21:31:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\kenzie\My Documents\OTL.exe
PRC - [2010/10/08 13:00:10 | 000,836,464 | ---- | M] (Opera Software) -- C:\Program Files\Opera\opera.exe
PRC - [2010/02/26 00:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\4.2.0.12\ccsvchst.exe
PRC - [2008/04/14 12:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/05/28 16:57:54 | 000,275,968 | ---- | M] (Rocket Division Software) -- C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
PRC - [2007/05/10 09:22:32 | 000,405,504 | ---- | M] (SigmaTel, Inc.) -- C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
PRC - [2006/01/02 16:41:22 | 000,045,056 | ---- | M] (ATI Technologies Inc.) -- C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe


========== Modules (SafeList) ==========

MOD - [2011/01/10 21:31:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\kenzie\My Documents\OTL.exe
MOD - [2010/08/23 16:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
MOD - [2010/05/14 05:35:01 | 000,415,088 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\4.2.0.12\asoehook.dll
MOD - [2009/07/11 23:02:02 | 000,653,120 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e\msvcr90.dll
MOD - [2009/07/11 23:02:00 | 000,569,664 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e\msvcp90.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/02/26 00:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe -- (N360)
SRV - [2007/05/28 16:57:54 | 000,275,968 | ---- | M] (Rocket Division Software) [Auto | Running] -- C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe -- (StarWindServiceAE)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\UIUSYS.SYS -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\LV561AV.SYS -- (PID_0928) Logitech QuickCam Express(PID_0928)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\LVUSBSta.sys -- (LVUSBSta)
DRV - [2011/01/09 19:48:06 | 001,360,760 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110110.004\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/01/09 19:48:05 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/01/09 19:48:05 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/01/09 19:48:05 | 000,086,008 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110110.004\NAVENG.SYS -- (NAVENG)
DRV - [2011/01/09 19:23:26 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/12/01 01:03:34 | 000,341,944 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110107.002\IDSXpx86.sys -- (IDSxpx86)
DRV - [2010/11/23 03:34:08 | 000,691,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20101123.003\BHDrvx86.sys -- (BHDrvx86)
DRV - [2010/11/16 21:18:54 | 000,721,904 | ---- | M] () [Kernel | Boot | Running] -- C:\WINDOWS\System32\Drivers\sptd.sys -- (sptd)
DRV - [2010/05/06 04:01:59 | 000,361,904 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\N360\0402000.00C\SYMTDI.SYS -- (SYMTDI)
DRV - [2010/04/29 05:03:51 | 000,116,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0403000.005\Ironx86.SYS -- (SymIRON)
DRV - [2010/04/22 03:02:20 | 000,173,104 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0403000.005\SYMEFA.SYS -- (SymEFA)
DRV - [2010/04/22 02:29:50 | 000,325,680 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\N360\0402000.00C\SRTSP.SYS -- (SRTSP)
DRV - [2010/04/22 02:29:50 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0403000.005\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2010/02/26 00:22:57 | 000,501,888 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0403000.005\ccHPx86.sys -- (ccHP)
DRV - [2009/10/15 03:50:05 | 000,328,752 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0403000.005\SYMDS.SYS -- (SymDS)
DRV - [2008/04/14 12:00:00 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2007/05/10 09:24:34 | 001,222,840 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2007/04/16 20:46:00 | 000,033,792 | ---- | M] (Advanced Micro Devices) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\AmdPPM.sys -- (AmdPPM)
DRV - [2006/11/14 23:16:24 | 000,032,256 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2006/10/12 22:28:42 | 000,604,928 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2006/10/11 20:43:56 | 001,777,152 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2006/08/17 07:55:16 | 000,044,544 | R--- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\bcm4sbxp.sys -- (bcm4sbxp)
DRV - [2006/07/01 21:39:40 | 000,036,864 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2006/03/08 11:35:10 | 000,191,872 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)
DRV - [2005/12/01 00:40:56 | 000,936,960 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSX_DPV.sys -- (HSF_DPV)
DRV - [2005/12/01 00:40:12 | 000,192,512 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSXHWAZL.sys -- (HSXHWAZL)
DRV - [2005/12/01 00:40:08 | 000,669,696 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSX_CNXT.sys -- (winachsf)
DRV - [2005/07/22 10:01:08 | 000,201,600 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/01/10 21:14:27 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\ [2011/01/09 19:24:10 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2008/04/14 12:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.2.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.2.0.12\ipsbho.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.2.0.12\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O4 - HKLM..\Run: [ATICCC] C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe ()
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe (SigmaTel, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} http://assets.photob...?20101221064513 (PhotoboxPhotowaysUploader5 Control)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\kenzie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\kenzie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/09/18 17:56:48 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{f2bfc76e-d34e-11df-9033-0015c5cd042f}\Shell\AutoRun\command - "" = F:\pccompanion\Startme.exe -- File not found
O33 - MountPoints2\{f2bfc76e-d34e-11df-9033-0015c5cd042f}\Shell\menu1\command - "" = F:\pccompanion\Startme.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/01/10 21:30:59 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\kenzie\My Documents\OTL.exe
[2011/01/10 21:16:53 | 000,361,904 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\symtdi.sys
[2011/01/10 21:16:53 | 000,339,504 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\symtdiv.sys
[2011/01/10 21:16:53 | 000,328,752 | R--- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\symds.sys
[2011/01/10 21:16:53 | 000,173,104 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\symefa.sys
[2011/01/10 21:16:53 | 000,043,696 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtspx.sys
[2011/01/10 21:16:52 | 000,501,888 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\cchpx86.sys
[2011/01/10 21:16:52 | 000,325,680 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtsp.sys
[2011/01/10 21:16:52 | 000,116,784 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0403000.005\ironx86.sys
[2011/01/10 21:14:54 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\N360\0403000.005
[2011/01/10 02:27:24 | 000,361,904 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdi.sys
[2011/01/10 02:27:24 | 000,339,504 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdiv.sys
[2011/01/10 02:27:23 | 000,173,104 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.sys
[2011/01/10 02:27:22 | 000,328,752 | R--- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.sys
[2011/01/10 02:27:22 | 000,043,696 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.sys
[2011/01/10 02:27:21 | 000,325,680 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.sys
[2011/01/10 02:27:21 | 000,116,784 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\ironx86.sys
[2011/01/10 02:27:20 | 000,501,888 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.sys
[2011/01/10 02:24:46 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\N360\0402000.00C
[2011/01/09 19:23:27 | 000,124,976 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS
[2011/01/09 19:23:27 | 000,060,808 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\S32EVNT1.DLL
[2011/01/09 19:23:26 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Symantec Shared
[2011/01/09 19:23:26 | 000,000,000 | ---D | C] -- C:\Program Files\Symantec
[2011/01/09 19:19:32 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\N360
[2011/01/09 19:19:15 | 000,000,000 | ---D | C] -- C:\Program Files\Norton 360
[2011/01/09 19:18:31 | 000,000,000 | ---D | C] -- C:\Program Files\NortonInstaller
[2011/01/09 13:27:25 | 000,000,000 | ---D | C] -- C:\Documents and Settings\kenzie\Application Data\Tific
[2011/01/09 13:27:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\kenzie\Local Settings\Application Data\Symantec
[2010/12/28 23:22:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\kenzie\My Documents\Kyle_Barr_new_CV.jpg
[2010/12/14 21:59:02 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Norton 360
[2010/12/14 21:59:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Norton
[2010/12/14 21:57:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\NortonInstaller
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/01/10 21:31:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\kenzie\My Documents\OTL.exe
[2011/01/10 19:49:54 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/01/10 19:49:31 | 1474,342,912 | -HS- | M] () -- C:\hiberfil.sys
[2011/01/10 04:11:47 | 000,001,900 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Norton 360.LNK
[2011/01/10 04:09:06 | 000,550,792 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\Cat.DB
[2011/01/10 00:09:11 | 000,171,623 | ---- | M] () -- C:\Documents and Settings\kenzie\Desktop\canna feeding
[2011/01/09 19:23:26 | 000,124,976 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS
[2011/01/09 19:23:26 | 000,060,808 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\S32EVNT1.DLL
[2011/01/09 19:23:26 | 000,007,443 | ---- | M] () -- C:\WINDOWS\System32\drivers\SYMEVENT.CAT
[2011/01/09 19:23:26 | 000,000,805 | ---- | M] () -- C:\WINDOWS\System32\drivers\SYMEVENT.INF
[2011/01/09 13:22:28 | 000,441,692 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/01/09 13:22:28 | 000,071,462 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/01/08 14:24:41 | 000,013,646 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/01/05 18:50:56 | 000,061,116 | ---- | M] () -- C:\Documents and Settings\kenzie\My Documents\atami 20.jpg
[2011/01/05 18:50:14 | 000,058,621 | ---- | M] () -- C:\Documents and Settings\kenzie\My Documents\atami 16.jpg
[2011/01/05 01:27:27 | 000,685,136 | ---- | M] () -- C:\Documents and Settings\kenzie\My Documents\Run to Waste Nutrient Feed Charts.pdf
[2011/01/02 03:20:28 | 000,027,648 | ---- | M] () -- C:\Documents and Settings\kenzie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/12/16 09:21:49 | 000,150,792 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/12/16 03:03:54 | 000,001,393 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/01/10 21:16:53 | 000,007,873 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symefa.cat
[2011/01/10 21:16:53 | 000,007,787 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symnetv.cat
[2011/01/10 21:16:53 | 000,007,442 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtspx.cat
[2011/01/10 21:16:53 | 000,007,425 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symds.cat
[2011/01/10 21:16:53 | 000,007,368 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symnet.cat
[2011/01/10 21:16:53 | 000,003,373 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symefa.inf
[2011/01/10 21:16:53 | 000,002,793 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symds.inf
[2011/01/10 21:16:53 | 000,001,473 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symnetv.inf
[2011/01/10 21:16:53 | 000,001,445 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\symnet.inf
[2011/01/10 21:16:53 | 000,001,388 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtspx.inf
[2011/01/10 21:16:52 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtsp.cat
[2011/01/10 21:16:52 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\iron.cat
[2011/01/10 21:16:52 | 000,007,396 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\cchpx86.cat
[2011/01/10 21:16:52 | 000,001,754 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\cchpx86.inf
[2011/01/10 21:16:52 | 000,001,382 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\srtsp.inf
[2011/01/10 21:16:52 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\iron.inf
[2011/01/10 21:14:54 | 000,000,172 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0403000.005\isolate.ini
[2011/01/10 04:08:55 | 000,550,792 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\Cat.DB
[2011/01/10 02:27:23 | 000,007,787 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnetv.cat
[2011/01/10 02:27:23 | 000,007,368 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnet.cat
[2011/01/10 02:27:23 | 000,003,373 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.inf
[2011/01/10 02:27:23 | 000,001,473 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnetv.inf
[2011/01/10 02:27:23 | 000,001,445 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnet.inf
[2011/01/10 02:27:22 | 000,007,873 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.cat
[2011/01/10 02:27:22 | 000,007,442 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.cat
[2011/01/10 02:27:22 | 000,007,425 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.cat
[2011/01/10 02:27:22 | 000,002,793 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.inf
[2011/01/10 02:27:22 | 000,001,388 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.inf
[2011/01/10 02:27:21 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.cat
[2011/01/10 02:27:21 | 000,001,382 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.inf
[2011/01/10 02:27:20 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\iron.cat
[2011/01/10 02:27:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\iron.inf
[2011/01/10 02:27:19 | 000,007,396 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.cat
[2011/01/10 02:27:19 | 000,001,754 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.inf
[2011/01/10 02:24:46 | 000,000,172 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\isolate.ini
[2011/01/10 00:08:59 | 000,171,623 | ---- | C] () -- C:\Documents and Settings\kenzie\Desktop\canna feeding
[2011/01/09 19:23:27 | 000,007,443 | ---- | C] () -- C:\WINDOWS\System32\drivers\SYMEVENT.CAT
[2011/01/09 19:23:27 | 000,000,805 | ---- | C] () -- C:\WINDOWS\System32\drivers\SYMEVENT.INF
[2011/01/09 19:23:11 | 000,001,900 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Norton 360.LNK
[2011/01/05 18:50:56 | 000,061,116 | ---- | C] () -- C:\Documents and Settings\kenzie\My Documents\atami 20.jpg
[2011/01/05 18:50:14 | 000,058,621 | ---- | C] () -- C:\Documents and Settings\kenzie\My Documents\atami 16.jpg
[2011/01/05 01:27:26 | 000,685,136 | ---- | C] () -- C:\Documents and Settings\kenzie\My Documents\Run to Waste Nutrient Feed Charts.pdf
[2010/11/16 21:18:54 | 000,721,904 | ---- | C] () -- C:\WINDOWS\System32\drivers\sptd.sys
[2010/10/07 23:02:09 | 000,000,126 | ---- | C] () -- C:\Documents and Settings\kenzie\Application Data\wklnhst.dat
[2010/09/20 12:05:58 | 000,000,129 | ---- | C] () -- C:\Documents and Settings\kenzie\Local Settings\Application Data\fusioncache.dat
[2010/09/19 20:36:51 | 000,819,200 | ---- | C] () -- C:\WINDOWS\System32\xvidcore.dll
[2010/09/19 20:36:51 | 000,180,224 | ---- | C] () -- C:\WINDOWS\System32\xvidvfw.dll
[2010/09/19 17:31:45 | 000,027,648 | ---- | C] () -- C:\Documents and Settings\kenzie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/09/18 18:41:27 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2010/09/18 18:05:32 | 000,757,760 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2010/09/18 18:05:31 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll

========== LOP Check ==========

[2010/10/06 20:49:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\kenzie\Application Data\Opera
[2010/10/07 23:09:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\kenzie\Application Data\Template
[2011/01/09 13:27:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\kenzie\Application Data\Tific

========== Purity Check ==========



< End of report >
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#2
SpySentinel

SpySentinel

    R.I.P.

  • Retired Staff
  • 5,152 posts
Hi kenzie87,

Welcome to Geeks to Go! My name is SpySentinel and I will be helping you fix your malware problem.
Sorry for the delay, we have been very busy lately, and I apologize for your wait.

If for any reason you do not understand any of the instructions, or are just unsure then please post back with your question, and we will go through it :D


Looking over your OTL log, there is nothing that stands out to be malware, just a few leftover/junk entries that we can clean up.


Run OTL.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :OTL
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
    O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O33 - MountPoints2\{f2bfc76e-d34e-11df-9033-0015c5cd042f}\Shell\AutoRun\command - "" = F:\pccompanion\Startme.exe -- File not found
    O33 - MountPoints2\{f2bfc76e-d34e-11df-9033-0015c5cd042f}\Shell\menu1\command - "" = F:\pccompanion\Startme.exe -- File not found
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done

  • 0

#3
SpySentinel

SpySentinel

    R.I.P.

  • Retired Staff
  • 5,152 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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