[rshaffer61]

Yep uninstall all sound drivers and then reboot the system.
If the original AC97 driver is on the system then it should find it. If not let it check the internet for it and see if it finds it then. If not then go to the link i last gave you and download the AC97 and not the HD AC97.

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There's not HD AC'97 driver on the list after you accept the terms. I'm doing what you said now. I'll let you know soon.

[Innos]

There's not HD AC'97 driver on the list after you accept the terms. I'm doing what you said now. I'll let you know soon.

[Innos]

I deleted MPU-401 Compatible MIDI device and Realtek AC'97. Shall I delete audio codecs too and media control devices?(I leave the video out right?)

[rshaffer61]

You got it right so far.

[Innos]

I deleted the things we said, restarted the computer, let the pc identify the realtek, it didn't. I installed it manually and it still has the yellow thing on the Realtek... What do we do now?

[rshaffer61]

At this point it looks to be a faulty sound card.
You are installing the correct driver now and still it does not work. That tells me it cannot find the device to run.
The other option is to try to correct this using a couple of built in programs to fix the OS.

First:
Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem







If the above doesn't work then try this:

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions






If neither of these work then you need to borrow a Windows XP Professional installation disk so we can attempt a Repair Installation.

[Innos]

None of this worked, neither repair did... Now I need drivers for my graphics card, but I do not have the cd. What can we do?

[Innos]

I guess the graphics card drivers did not load on the repair because it asked me something for a vga but I couldn't find it so I hit esc. Now I downloaded Nvidia Geforce mx 440 with agp8x driver as it suits for my graphic card but it says that I cannot install it, because it does not match my system...

[rshaffer61]

Did you try HERE and do the option 2 to allow it to find the driver for you automatically?

[Innos]

I did, but nothing happened. Anyway I installed service pack 3(as the repair I did had sp2 on the xp cd) and it solved my problem with the graphics card. Now the sound is still off. What are we going to do?

[Innos]

After the repair I get status.msi (kind of error, but it seems like windows wants to install something). Do you know anything about it?

[Innos]

Now I also get bsod Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL..

[rshaffer61]

ok I'm leaning toward a hardware issue here and not a software issue.

Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem














Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions

[Innos]

Should I try to install drivers from my motherbard? (ecs)

[Innos]

I fixed it!!!! I downloaded the audio driver from my motherboard's! Now sound is working!

Edited by Innos, 19 January 2011 - 09:40 AM.