.... Welcome toG
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
- Please understand we are all volunteers and we are not here all the time.
- Sometimes it may be a extended amount of time to get back to you. If it has been
more then 3 days please shoot me a PM and I will try to get back to you quickly
- Please do the following and supply the requested information as needed. If you
don't understand my instructions please ask and I will try to explain them
clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
Though HJT shows the startups I prefer to use Autoruns to specifically see the info and be able to assist you.
Please do the following and I will do everything I can to assist you with your issue. Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found"
by right-clicking the entry and select Delete.
5: Go to File
then to Export As
in some versions.
6: Save AutoRuns.txt file to known location like your Desktop
7: Attach to your next reply.