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Cannot connect to wireless internet


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#1
Ryan33

Ryan33

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Hello, I have two laptops and one of them will not connect to my wireless internet. I have restarted and reset everything with no luck. I am getting the following error message: Windows could not finish repairing the problem because the following action cannot be completed. Renewing your IP address. Thanks for any help!

Windows IP Configuration

Host Name........................PC110995545484
Primary DNS Suffix...............
Node Type........................:Hybrid
IP Routing Enabled...............: No
WINS Proxy Enabled...............: No

Ethernet adapter Local Area Connection

Media State.......................:Media Disconnected
Description.......................: REaltek...

ernet NIC

Physical Address..................:00-16-D4-03-24-67

Ethernet adapter Wireless Network Connection:

Connection Specific DNS Suffix................:
Description...................................: Broadcom 802.11b/g WLAN
Physical Address..............................:00-14-A5-78-9F-75
DHCP Enabled..................................Yes
Autoconfiguration Enabled.....................Yes
IP address.....................................: 0.0.0.0
Subnet Mask....................................: 0.0.0.0
Default Gateway................................:
DHCP Server....................................:255.255.255.255
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#2
phillipcorcoran

phillipcorcoran

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Do you have the same third-party firewall software on both laptops?

Very often it's a particular third-party firewall that prevents IP address renewal, but that's unlikely if both laptops use the same one/same version.

The Windows XP built-in firewall rarely if ever prevents IP address renewal, so you might want to temporarily enable that and disable the third-party one.
Sometimes just disabling a third-party firewall isn't enough -- you may need to remove it completely to prevent it interfering with your wireless connection if it is the culprit.

It may have nothing to do with third-party firewalls at all, I'm merely suggesting a starting point based on cases I've dealt with in the past.

Removing a firewall only to discover it's made no difference is annoying I know, but at least you are eliminating possible causes so you can try something else.

Edited by phillipcorcoran, 17 January 2011 - 10:08 AM.

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