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HTC Sync Runtime Error


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#1
Pup7378

Pup7378

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Hi Geeks to Go Crew

It's been a couple of years since you've helped me out but I know I can always trust the information you provide me.

I've recently purchased a new phone (HTC Wildfire) and I am having a lot of trouble downloading the associated software to sync the phone with my pc.

The website to download the HTC Sync software is:

http://www.htc.com/w...at=3&dl_id=1073

The software installs successfully (apparently) but when I connect my mobile to my pc via USB, it pops up with the following error messsage:


Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


I have contacted the HTC Call Centre and they've suggested uninstalling and reinstalling the software, which I have done approx 8 times now with still the same error message.

I was able to successfully install the software on another pc and it runs perfectly when I connect my phone via USB. Unfortunately I need the software on my pc - not someone elses!

I'm guessing that somewhere on my pc there's a glitch that's preventing the software from running correctly. By no means am I computer savvy in fixing problems with my pc, which is why you're reading this right now!

If you could please give me some advice in running my mobile phone software, it would be greatly appreciated. I eagerly await your reply.

Keep up the great work :D
Shona (Pup7378)




OTL Extras logfile created on: 16/01/2011 8:07:22 AM - Run 1
OTL by OldTimer - Version 3.2.20.2 Folder = C:\Users\adrian.sneddon\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18999)
Locale: 00000C09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 52.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 74.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 226.88 Gb Total Space | 141.36 Gb Free Space | 62.31% Space Free | Partition Type: NTFS
Drive D: | 223.40 Gb Total Space | 219.06 Gb Free Space | 98.06% Space Free | Partition Type: NTFS

Computer Name: ADRIANSNEDDO-PC | User Name: adrian.sneddon | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"AutoUpdateDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSfsu.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSfsu.exe:*:Enabled:eDSfsu -- (Egis Incorporated.)
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\encryption.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\encryption.exe:*:Enabled:encryption -- ( Egis Incorporated.)
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\decryption.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\decryption.exe:*:Enabled:decryption -- ( Egis Incorporated.)
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSMgr.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSMgr.exe:*:Enabled:eDSMgr
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStbmngr.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStbmngr.exe:*:Enabled:eDStbmngr -- (Egis Incorporated.)
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDSfsu.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDSfsu.exe:*:Enabled:eDSfsu -- (Egis Incorporated.)
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\encryption.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\encryption.exe:*:Enabled:encryption
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\decryption.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\decryption.exe:*:Enabled:decryption
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDSMgr.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDSMgr.exe:*:Enabled:eDSMgr
"C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDStbmngr.exe" = C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64\eDStbmngr.exe:*:Enabled:eDStbmngr -- (Egis Incorporated.)


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0C858F77-AEE5-48A2-889F-FE00C9CD283B}" = rport=137 | protocol=17 | dir=out | app=system |
"{1C346C7D-03C0-4E12-98DD-712BCA655180}" = rport=445 | protocol=6 | dir=out | app=system |
"{203720FE-23C3-4CCC-8D41-57BB8E4430F4}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{21C6739E-4C6A-4CDA-818D-CC87995DBA87}" = lport=139 | protocol=6 | dir=in | app=system |
"{41AFEB1F-E51C-4BBA-954B-746EBF17D094}" = lport=138 | protocol=17 | dir=in | app=system |
"{5A420D51-F056-4F27-879E-6D8369C7C393}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{5F0E2FF9-50BD-4FBF-A002-537F9160A88F}" = lport=2869 | protocol=6 | dir=in | app=system |
"{C9A34BDC-BE47-48B0-8028-338313598022}" = lport=445 | protocol=6 | dir=in | app=system |
"{CF01E54D-8ADF-4AAC-829E-B60D02A01426}" = rport=139 | protocol=6 | dir=out | app=system |
"{E4FE8ED1-4F05-4C50-9FA2-038ECCD33E8B}" = lport=137 | protocol=17 | dir=in | app=system |
"{F21C074B-9AAA-42B4-9FD8-0E4390F971CD}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{FDF981A9-0287-4886-A7C5-189F41698C9F}" = rport=138 | protocol=17 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{05457468-BE35-4F43-9424-74E3CA65BA8C}" = dir=in | app=c:\program files\cyberlink\powerdirector\pdr.exe |
"{143BE126-5926-4622-B406-630BAC804ED7}" = protocol=6 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\backupsvc.exe |
"{149FB947-6EAE-4E37-A7EA-B7BD978516AA}" = dir=in | app=c:\program files\skype\plugin manager\skypepm.exe |
"{36BB376D-90FF-45D5-B788-D0A4F134FB07}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{46E7BA97-6F1B-4FBE-A008-491A16FC9D3E}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{47C311CA-42A4-479C-B108-404E020C46F0}" = protocol=6 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{71BEC745-B7AB-4CC3-94B6-3E45034E83A4}" = protocol=6 | dir=in | app=c:\program files\skype\plugin manager\skypepm.exe |
"{7284D983-C0C3-4592-975C-5277F3885018}" = dir=in | app=c:\program files\acer arcade deluxe\acer arcade deluxe\acer arcade deluxe.exe |
"{7F730222-79AB-4622-964C-CA291C06C6CF}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{833BDDD0-745F-42F7-92CE-450E8F26B82B}" = dir=in | app=c:\program files\acer arcade deluxe\playmovie\pmvservice.exe |
"{89980BA4-4897-43E1-9807-B4293937EE30}" = dir=in | app=c:\program files\windows live\messenger\wlcsdk.exe |
"{8AA71E23-3B96-44CD-B33E-2365F1092815}" = dir=in | app=c:\program files\acer arcade deluxe\playmovie\playmovie.exe |
"{A36A2263-F888-4884-A1F5-305834C52ACA}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{A9313953-CCB1-48C9-9D3D-08A47D16B5AB}" = dir=in | app=c:\program files\acer arcade deluxe\homemedia\homemedia.exe |
"{AA6C1752-9E58-4DE6-A9D5-5C36D78546E2}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{C25A6964-AE0F-43B9-8B74-35EE34DCC074}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{C359BCD0-58D9-4689-9C1C-2BE3CFAF2BA1}" = protocol=17 | dir=in | app=c:\program files\skype\plugin manager\skypepm.exe |
"{C547281C-F84F-4481-8795-8989281CAEEA}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{C806E920-EEB0-4E33-81BA-BEF99AE3C63C}" = protocol=17 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{C81F9ABD-BCB1-4264-8B00-C00C0D0776E2}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{D30A45CF-C5F8-47DA-A10A-7DA989C5F353}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{DD94D844-41E3-48A8-BBB1-05E97392DCD7}" = protocol=17 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\backupsvc.exe |
"{DEC8AD0D-2A3D-4DC9-BC49-735544E73234}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{DFA3BE89-82F7-4B5C-93E2-24326CF7819B}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{F09F599D-6709-4B9F-A30B-6E82736BC653}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{F7DEBBFD-0C7C-4409-97E0-75E46BF2496A}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{02627ee5-eaca-4742-a9cc-e687631773e4}" = Nero ShowTime
"{03D1988F-469F-4843-8E6E-E5FE9D17889D}" = WIDCOMM Bluetooth Software 6.0.1.6400
"{086a7d8c-0a38-4c7f-819a-620275550d5c}" = Nero BurningROM
"{089DD780-DB3F-4CDB-A0C2-111360247298}" = PC Connectivity Solution
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{10F498FF-5392-4DF3-8F73-FE172A9F3800}" = Winbond CIR Device Drivers
"{11316260-6666-467B-AC34-183FCB5D4335}" = Acer Mobility Center Plug-In
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{13D85C14-2B85-419F-AC41-C7F21E68B25D}" = Acer eSettings Management
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B9B5B3B-28E7-4E59-A80D-D670AA984514}" = Nokia Connectivity Cable Driver
"{1c00c7c5-e615-4139-b817-7f4003de68c0}" = Nero PhotoSnap Help
"{20400dbd-e6db-45b8-9b6b-1dd7033818ec}" = Nero InfoTool
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{212748BB-0DA5-46DE-82A1-403736DC9F27}" = MSVC80_x86
"{225DB4AA-3CFF-47E8-B3C8-6DAD713E986E}" = Nokia PC Suite
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2348b586-c9ae-46ce-936c-a68e9426e214}" = Nero StartSmart Help
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver
"{31A559C1-9E4D-423B-9DD3-34A6C5398752}" = HTC BMP USB Driver
"{33cf58f5-48d8-4575-83d6-96f574e4d83a}" = Nero DriveSpeed
"{359cfc0a-beb1-440d-95ba-cf63a86da34f}" = Nero Recode
"{368ba326-73ad-4351-84ed-3c0a7a52cc53}" = Nero Rescue Agent
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{4286E640-B5FB-11DF-AC4B-005056C00008}" = Google Earth
"{43e39830-1826-415d-8bae-86845787b54b}" = Nero Vision
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{5645FB61-898F-4F59-AF80-52FEF3D63A64}" = HTC Sync
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{57265292-228A-41FA-9AEC-4620CBCC2739}" = Acer eAudio Management
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{58E5844B-7CE2-413D-83D1-99294BF6C74F}" = Acer ePower Management
"{595a3116-40bb-4e0f-a2e8-d7951da56270}" = NeroExpress
"{5B63A470-9334-44D1-AF61-6CE2DB565AE9}" = Orion
"{5d9be3c1-8ba4-4e7e-82fd-9f74fa6815d1}" = Nero Vision
"{5e08ecd1-c98e-4711-bf65-8fd736b3f969}" = Nero RescueAgent Help
"{60c731fb-c951-41ce-ad41-8e54c8594609}" = Nero Disc Copy Gadget Help
"{62ac81f6-bdd3-4110-9d36-3e9eaab40999}" = Nero CoverDesigner
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}" = MSVC80_x86_v2
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-wildgames" = WildTangent Games App
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro Internet Security Pro
"{71C2828F-2678-4675-BDEC-895424861262}_is1" = C:\Program Files\Acer GameZone\GameConsole
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7748ac8c-18e3-43bb-959b-088faea16fb2}" = Nero StartSmart
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{77e33d87-255e-413e-9c8d-eed2a7f9bebf}" = Nero Live Help
"{7829db6f-a066-4e40-8912-cb07887c20bb}" = Nero BurnRights
"{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110082360}" = Alien Shooter
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}" = Chicken Invaders 2
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110422467}" = Tiks Texas Hold em
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111199750}" = Cake Mania
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111307457}" = Galapago
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111796363}" = Mystery Solitaire - Secret Island
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111940693}" = Bookworm Adventures
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112028410}" = Putt Mania
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112548397}" = The Rise of Atlantis
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}" = Alice Greenfingers
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113786380}" = Heroes of Hellas
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113832110}" = Dream Day First Home
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113848220}" = Agatha Christie Peril at End House
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113919217}" = Mythic Mahjong
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114072167}" = Go-Go Gourmet
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11408540}" = Magic Match Adventures
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114086870}" = Womens Murder Club
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114717227}" = Magic Farm
"{82cc559a-6963-45dc-9163-2f1964eef93a}" = Nero 9
"{83202942-84b3-4c50-8622-b8c0aa2d2885}" = Nero Express Help
"{869200db-287a-4dc0-b02b-2b6787fbcd4c}" = Nero DiscSpeed
"{881F5DE8-9367-4B81-A325-E91BBC6472F9}" = iTunes
"{8F1B6239-FEA0-450A-A950-B05276CE177C}" = Acer Empowering Technology
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{93D34EE3-99B3-4DB1-8B0A-0A657466F90D}" = Telstra Turbo Connection Manager
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{9428A68A-9B43-473D-9771-FDA1D15B4C0D}" = Acer Bio Protection
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{98a67610-a3b5-4098-a423-3708040026d3}" = "Nero SoundTrax Help
"{9D2B0322-44AE-460E-9283-4D2D7A9205AE}" = Trend Micro Internet Security Pro
"{9e82b934-9a25-445b-b8df-8012808074ac}" = Nero PhotoSnap
"{9e9fdde6-2c26-492a-85a0-05646b3f2795}" = NeroLiveGadget
"{a209525b-3377-43f4-b886-32f6b6e7356f}" = Nero WaveEditor
"{A5633652-3795-4829-BB0B-644F0279E279}" = Acer eDataSecurity Management
"{A77255C4-AFCB-44A3-BF0F-2091A71FFD9E}" = Acer Crystal Eye Webcam 2.0.8
"{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}" = ImagXpress
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.1
"{ad6bc5cc-2ef0-49c4-b33d-cdc8b2c4dc80}" = Nero Recode Help
"{b1adf008-e898-4fe2-8a1f-690d9a06acaf}" = DolbyFiles
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{b2ec4a38-b545-4a00-8214-13fe0e915e6d}" = Advertising Center
"{b78120a0-cf84-4366-a393-4d0a59bc546c}" = Menu Templates - Starter Kit
"{bd5ca0da-71ad-43da-b19e-6eee0c9adc9a}" = Nero ControlCenter
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{c5a7cb6c-e76d-408f-ba0e-85605420fe9d}" = SoundTrax
"{C8DECA9A-D96C-4BEA-9DDA-D3CCABAEE648}" = Kid's Paint & Puzzles
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = CyberLink PowerDirector
"{cc019e3f-59d2-4486-8d4b-878105b62a71}" = Nero DiscSpeed
"{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}" = Skype Toolbars
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{ce96f5a5-584d-4f8f-aa3e-9baed413db72}" = Nero CoverDesigner Help
"{d025a639-b9c9-417d-8531-208859000af8}" = NeroBurningROM
"{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{d9dcf92e-72eb-412d-ac71-3b01276e5f8b}" = Nero ShowTime
"{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader
"{df6a95f5-adc1-406a-bdc6-2aa7cc0182aa}" = Nero Live
"{e498385e-1c51-459a-b45f-1721e37aa1a0}" = Movie Templates - Starter Kit
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{e5c7d048-f9b4-4219-b323-8bdb01a2563d}" = Nero DriveSpeed
"{E633D396-5188-4E9D-8F6B-BFB8BF3467E8}" = Skype™ 5.0
"{e8631efb-6b9a-426c-b1ce-e7173ca26bf8}" = Nero WaveEditor Help
"{e8a80433-302b-4ff1-815d-fcc8eac482ff}" = Nero Installer
"{ECCD28B2-8798-4D16-8126-625D728294A1}" = SPBA 5.8
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{f1861f30-3419-44db-b2a1-c274825698b3}" = Nero Disc Copy Gadget
"{f4041dce-3fe1-4e18-8a9e-9de65231ee36}" = Nero ControlCenter
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{f6bdd7c5-89ed-4569-9318-469aa9732572}" = Nero BurnRights
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{fbcdfd61-7dcf-4e71-9226-873ba0053139}" = Nero InfoTool
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"34EA302E7F4CBD17A19E33BBCB72363234956D7E" = Windows Driver Package - Nokia Modem (06/09/2010 4.5)
"504244733D18C8F63FF584AEB290E3904E791693" = Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"CNXT_MODEM_HDA_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"D'Fusion @Home Web Plug-In" = Total Immersion D'Fusion Web Plugin
"DVD Shrink_is1" = DVD Shrink 3.2
"EEEE705096F837B7907659F100C9FE6DA001970F" = Windows Driver Package - Nokia Modem (06/09/2010 7.01.0.7)
"FinePix Genie_is1" = FUJIFILM MyFinePix Studio 1.0
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"GridVista" = Acer GridVista
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"InstallShield_{9428A68A-9B43-473D-9771-FDA1D15B4C0D}" = Acer Bio Protection
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = CyberLink PowerDirector
"LManager" = Launch Manager
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Nokia PC Suite" = Nokia PC Suite
"NVIDIA Drivers" = NVIDIA Drivers
"platinumplay" = Platinum Play Online Casino
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"VLC media player" = VLC media player 1.0.0-rc2
"WildTangent wildgames Master Uninstall" = WildTangent Games
"WinLiveSuite_Wave3" = Windows Live Essentials
"WT083734" = Farm Frenzy 3 - American Pie
"WTA-2b3fa8fc-b685-49b1-a29e-ca073b190ae8" = Farm Frenzy: Gone Fishing
"WTA-a97d0cda-c099-42e3-9310-708b5a008512" = Farm Frenzy 3 - Madagascar
"WTA-e0142e1f-fb55-4a31-a025-7e127ec715b4" = Farm Frenzy - Pizza Party
"Zynga Toolbar" = Zynga Toolbar

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 15/01/2011 4:40:18 PM | Computer Name = adriansneddo-PC | Source = LoadPerf | ID = 3011
Description =

Error - 15/01/2011 4:45:28 PM | Computer Name = adriansneddo-PC | Source = Microsoft-Windows-RestartManager | ID = 10007
Description =

Error - 15/01/2011 4:47:06 PM | Computer Name = adriansneddo-PC | Source = Microsoft-Windows-RestartManager | ID = 10006
Description =

Error - 15/01/2011 4:52:30 PM | Computer Name = adriansneddo-PC | Source = WinMgmt | ID = 10
Description =

Error - 15/01/2011 4:58:33 PM | Computer Name = adriansneddo-PC | Source = LoadPerf | ID = 3012
Description =

Error - 15/01/2011 4:58:33 PM | Computer Name = adriansneddo-PC | Source = LoadPerf | ID = 3011
Description =

Error - 15/01/2011 5:13:05 PM | Computer Name = adriansneddo-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18999, time stamp
0x4ccf92fb, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000005, fault offset 0x00066739, process id 0x454, application
start time 0x01cbb4f733663749.

Error - 15/01/2011 5:21:38 PM | Computer Name = adriansneddo-PC | Source = LoadPerf | ID = 3012
Description =

Error - 15/01/2011 5:21:38 PM | Computer Name = adriansneddo-PC | Source = LoadPerf | ID = 3011
Description =

Error - 15/01/2011 5:38:54 PM | Computer Name = adriansneddo-PC | Source = Application Error | ID = 1000
Description = Faulting application htcUPCTLoader.exe, version 1.0.2.34, time stamp
0x4d082f2b, faulting module btmmhook.dll, version 6.0.1.6400, time stamp 0x480f7e56,
exception code 0x40000015, fault offset 0x0000e54f, process id 0x1c54, application
start time 0x01cbb4f9920a3429.

[ System Events ]
Error - 12/01/2011 4:45:11 PM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 13/01/2011 4:07:22 AM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 13/01/2011 7:18:49 PM | Computer Name = adriansneddo-PC | Source = Application Popup | ID = 1
Description = {Operation Failed} The requested operation was unsuccessful.

Error - 13/01/2011 7:19:12 PM | Computer Name = adriansneddo-PC | Source = Application Popup | ID = 262200
Description = Driver RTSTOR returned invalid ID for a child device (invalid character).

Error - 14/01/2011 4:36:04 AM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 14/01/2011 4:36:12 AM | Computer Name = adriansneddo-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 14/01/2011 5:28:55 PM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 15/01/2011 4:15:21 AM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 15/01/2011 4:15:26 AM | Computer Name = adriansneddo-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 15/01/2011 4:30:52 PM | Computer Name = adriansneddo-PC | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.


< End of report >
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