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USB device not recogized

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Good Afternoon Members

I have a Dazzle DVD Recorder which I use to transfer analog film from an old camcorder to my computer. However, I have recently bought a new Dell Inspirion 5010 laptop and when I go into 'Computer' the dazzle device is not listed', although device manager does recognise it and says it is working correctly, and has the up-todate driver.

Also, the devise is not shown under any of the 'Universal Serial Bus Controllers', but is listed under 'Sound, Video & Games Controllers'.

Any thoughts on the problem

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