[Slither]

Having problems with my headphone jack.My mic jack is working but not the one for my speakers. I use a headset so i could really use some help fixing the problem. i just upgraded from vista to windows 7.i plug in the headset and the mic works fine but the sound comes out my laptop speakers and not my headset.

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Did it work under Vista?
Double check the connection and wiggle the headset connection. Pull it out and insert it a little at a time listening for audio to come through.
If it doesn't you may have a broken solder point on the inside of the system on the motherboard.

[rshaffer61]

Did it work under Vista?
Double check the connection and wiggle the headset connection. Pull it out and insert it a little at a time listening for audio to come through.
If it doesn't you may have a broken solder point on the inside of the system on the motherboard.

[Slither]

it worked under vista yes

[rshaffer61]

Ok just a thought but have you checked in the volume control in Win7 to see if the headphone volume is turned down or muted?

[Slither]

I dont even see it showing the headphone speakers. I see main speakers and something else

[rshaffer61]

Hmm Win7 seems to be a little more of a pain to fix this.
Right click on the volume control down by the clock and go to properties or Mixer.
See if there is a headset volume there or a master volume.
Also does your headset have a volume control on it?

[Slither]

there is but its not showing the headphones as being a option

[Slither]

ok got it to come up but now when i plug them in it says there there but it still plays music out my laptop speakers. it reads it when i plug it in and out but when there in it still plays music out my speakers

[Slither]

fixed it just had to set it as default so when i unplug them it goes to speakers. thanks for your help

[rshaffer61]

Congratulations Slither. for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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