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Cannot access TaskManager, Norton AV won't run

Started by Mihir , May 27 2005 11:34 AM

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#1
Mihir
Posted 27 May 2005 - 11:34 AM

Mihir

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I got an email that looked like it was from my system administrator. Said my account had been violated. Had a .zip file attached. I made the mistake of opening the zip file. Now I think my system is infected. I cannot run Norton AV. I cannot access my Task Manager to see what programs are running. And my LAN connection is always sending/recieving stuff. I ran AdWare, but did not find anything. Here's the hijackthis file.

Logfile of HijackThis v1.99.1
Scan saved at 10:15:23 AM, on 5/27/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\INSIGHT\TOOLS\AICLIENT.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Fiberlink\Extend360\ServiceMgr.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\wltrysvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\DELL\QuickSet\quickset.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\System32\WScript.exe
C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
C:\Program Files\Apoint\Apntex.exe
C:\WINNT\system32\nec.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\PKWARE\PKZIPO\PKTray.exe
C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\p022928\My Documents\Setup Programs\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://advancedmaterials.home.ge.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http-proxy.gep.ge.com:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\DELL\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VPNSCR] C:\WINNT\System32\VPNSCR.VBS
O4 - HKLM\..\Run: [SMS Application Launcher] C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WINDOWS SYSTEM] nec.exe
O4 - HKLM\..\RunServices: [WINDOWS SYSTEM] nec.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Startup: eFax Live Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
O4 - Startup: eFax Tray Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: PKZIP Attachments Status.lnk = C:\Program Files\PKWARE\PKZIPO\PKTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O15 - Trusted Zone: http://gein2.gep.ge.com
O15 - Trusted Zone: http://gein2.gep.ge.com (HKLM)
O16 - DPF: Sametime Meeting Room Client ST30EMS - http://gepmeeting01c...gRoomClient.cab
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://gepquickplace01.ge.com/qp2.cab
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comne...iveSekurity.cab
O16 - DPF: {24CEC0BF-C8BC-4BCB-B804-226326B319EF} (JNILoader Control) - http://gepmeeting01c...STJNILoader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comne...login-devel.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.h...cdetection3.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = global.gep.ge.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = global.gep.ge.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = gep.ge.com,ge.com,e2k.ad.ge.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = global.gep.ge.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = gep.ge.com,ge.com,e2k.ad.ge.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = gep.ge.com,ge.com,e2k.ad.ge.com
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Asset Insight Client (AICLIENT) - Tangram® Enterprise Solutions, Inc - C:\INSIGHT\TOOLS\AICLIENT.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\NavNT\rtvscan.exe
O23 - Service: OracleOraHome81ClientCache - Unknown owner - c:\oracle\ora81\BIN\ONRSD.EXE
O23 - Service: Extend360 Agent (ServiceMgr) - Fiberlink Communications Corp. - C:\Program Files\Fiberlink\Extend360\ServiceMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\wltrysvc.exe

Any help most appreciated.

Mihir
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