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Computer sluggish, possible disk problem


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#1
Snacktapus

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Hi all,

Ive noticed my pc get really slow recently. It seems to stall a lot even when you having one application at a time. So ive run a virus check and it appears to be clean. I tried to run disk cleanup but when it told how much memory I could save and I clicked ok, it just stalled for hours. I then ran a chkdsk /r and it got to stage 4 and stalled for about 7 hours.

Not really sure what to do next. Ive downloaded a a diagnostic tool for Western Digital (drive manufacturer) and am running a test now which is also taking ages.

Any other tips on what I can do? It would appear that there is a problem with the drive?

Thanks,

S
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#2
rshaffer61

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Once the HD diagnostics is done then we will determine the next steps to take.
If it shows no problems then start with the next instructions.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
Snacktapus

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Thanks mate. I accidently exited the diagnostic check half way through. It was looking like it was gonna take 15 hours. Ill run it again but i ran the bits that you mentioned. Ive attached the reports.

Thanks for your help.

S

PS After deleting the file not found entries in autorun the speed seems to have really picked up :D

Attached Files


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#4
ZEUS_GB

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Hi,

It might be worth looking in the event logs to check if there are any disk events listed.

Right click my computer > click manage > expand event viewer > click on system.
Look for errors and the source as disk, if there are any double click them, press the copy button and paste them here so we can have a look at them.
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#5
rshaffer61

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First thing with the Everest report I see
C: (NTFS) 152617 MB (18536 MB free)
You are getting close to that 15% free space limit where the system will start acting weird. Hopefully the next steps will clear some of this up.

Open Autoruns, click on "Logon" tab, and UN-check:


+ "Adobe ARM"
+ "Adobe Photo Downloader"
+ "Adobe Reader Speed Launcher"
+ "googletalk"
+ "iTunesHelper"
+ "DAEMON Tools Lite"
+ "WMPNSCFG"


When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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#6
Snacktapus

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Hey rshaffer. After deleting the "file not found" entries in autoruns my computer went to that black screen on restart where you can go to safe mode. Seemed to then stall on startup so I went back to the a previous system restore so im kinda back to square one. Do you think thay by deleting some of those "file not found" it affects my system?

Hey ZEUS_GB. There are quite a few errors on that list. Here is an example of two. Is this normal?

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 23/01/2011
Time: 22:08:38
User: N/A
Computer: STEPHEN
Description:
The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 23/01/2011
Time: 15:47:36
User: N/A
Computer: STEPHEN
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume F:.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 0d 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


@rshaffer - Ill run some of those other programs you mentioned.

Thanks guys...

S
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#7
rshaffer61

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Do you think thay by deleting some of those "file not found" it affects my system?

Nope in reality it should speed things up cause the system is not looking for the entries anymore.

Do the TFC and Auslogics Defrag steps.
Then let me know how things are working.


Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#8
Snacktapus

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Definetly a massive improvement in performance now. Ive run the full disk check now and it picked up nothing so I will do the chkdsk next. Thanks for your help.

S
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#9
rshaffer61

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Are you still having problems with your issue?
It has been 9 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#10
jsandov3

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I'm having similar troubles and was wondering if you could give me some advise?
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