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Potentially failing harddrive


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#1
zoltain

zoltain

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Hello,
I just got a new hard drive - Seagate Momentus ST9750420AS 750GB 7200 RPM 16MB Cache 2.5" SATA 3.0Gb/s Internal Notebook Hard Drive -Bare Drive. I installed windows 7 & LinuxMint 10 (duel boot). The first time it completely lost my windows 7. I tried again and it all seemed to be working perfectly but now windows 7 wont completely load. It goes to BSOD during startup (safemode aswell). Linux is still working fine. When I try to do windows repair utility (from the windows 7 installation disk) it can't find my operating system and sometimes says hard drive not detected. I will try installing both again but first I want to make sure its not a physical problem with my hard drive. I'm not sure how to check it but below I have posted my results from smartctl. Let me know if there are any other tests I should run. Keep in mind all I have access to right now is Linux. Thanks.




zach@zach-M570RU ~ $ sudo smartctl -d ata -H /dev/sda
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
Please note the following marginal Attributes:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
190 Airflow_Temperature_Cel 0x0022 048 043 045 Old_age Always In_the_past 52 (0 31 53 52)

zach@zach-M570RU ~ $ sudo smartctl --attributes --log=selftest /dev/sda
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 099 006 Pre-fail Always - 73339329
3 Spin_Up_Time 0x0003 100 100 085 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 45
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 062 060 030 Pre-fail Always - 1795599
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 32
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 22
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 028 028 000 Old_age Always - 72
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 8
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 048 043 045 Old_age Always In_the_past 52 (0 31 53 52)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 53
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 264
194 Temperature_Celsius 0x0022 052 057 000 Old_age Always - 52 (0 12 0 0)
195 Hardware_ECC_Recovered 0x001a 114 099 000 Old_age Always - 73339329
197 Current_Pending_Sector 0x0012 099 099 000 Old_age Always - 24
198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 24
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 207365316018206
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 3060276548
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 3474009797
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


zach@zach-M570RU ~ $ sudo smartctl --attributes --log=selftest /dev/sda
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 099 006 Pre-fail Always - 73344337
3 Spin_Up_Time 0x0003 100 100 085 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 45
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 062 060 030 Pre-fail Always - 1795615
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 32
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 22
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 028 028 000 Old_age Always - 72
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 8
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 048 043 045 Old_age Always In_the_past 52 (0 31 53 52)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 53
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 264
194 Temperature_Celsius 0x0022 052 057 000 Old_age Always - 52 (0 12 0 0)
195 Hardware_ECC_Recovered 0x001a 114 099 000 Old_age Always - 73344337
197 Current_Pending_Sector 0x0012 099 099 000 Old_age Always - 24
198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 24
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 276720447914014
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 3060276980
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 3474010181
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


zach@zach-M570RU ~ $ sudo smartctl -d ata -a /dev/sda
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: ST9750420AS
Serial Number: 5WS087T3
Firmware Version: 0001SDM5
User Capacity: 750,156,374,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Sun Jan 23 22:34:00 2011 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 152) minutes.
Conveyance self-test routine
recommended polling time: ( 3) minutes.
SCT capabilities: (0x303f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 099 006 Pre-fail Always - 73345833
3 Spin_Up_Time 0x0003 100 100 085 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 45
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 062 060 030 Pre-fail Always - 1795644
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 32
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 22
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 028 028 000 Old_age Always - 72
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 8
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 048 043 045 Old_age Always In_the_past 52 (0 31 53 52)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 53
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 264
194 Temperature_Celsius 0x0022 052 057 000 Old_age Always - 52 (0 12 0 0)
195 Hardware_ECC_Recovered 0x001a 114 099 000 Old_age Always - 73345833
197 Current_Pending_Sector 0x0012 099 099 000 Old_age Always - 24
198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 24
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 209508504698910
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 3060292132
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 3474010197
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0

SMART Error Log Version: 1
ATA Error Count: 72 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 72 occurred at disk power-on lifetime: 32 hours (1 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 f2 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 98 f2 00 40 00 01:01:34.821 READ FPDMA QUEUED
60 00 20 84 07 05 40 00 01:01:34.821 READ FPDMA QUEUED
60 00 80 68 07 05 40 00 01:01:34.820 READ FPDMA QUEUED
ef 02 00 00 00 00 00 00 01:01:34.774 SET FEATURES [Enable write cache]
00 00 00 00 00 00 00 ff 01:01:34.747 NOP [Abort queued commands]

Error 71 occurred at disk power-on lifetime: 32 hours (1 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 f2 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 20 84 07 05 40 00 01:01:32.166 READ FPDMA QUEUED
60 00 08 98 f2 00 40 00 01:01:32.143 READ FPDMA QUEUED
60 00 80 68 07 05 40 00 01:01:32.143 READ FPDMA QUEUED
61 00 08 60 29 03 40 00 01:01:32.142 WRITE FPDMA QUEUED
60 00 80 68 08 05 40 00 01:01:32.141 READ FPDMA QUEUED

Error 70 occurred at disk power-on lifetime: 32 hours (1 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 f2 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 20 64 07 05 40 00 01:01:27.915 READ FPDMA QUEUED
60 00 80 68 07 05 40 00 01:01:27.893 READ FPDMA QUEUED
60 00 08 98 f2 00 40 00 01:01:27.893 READ FPDMA QUEUED
60 00 80 e8 07 05 40 00 01:01:27.892 READ FPDMA QUEUED
ef 02 00 00 00 00 00 00 01:01:27.865 SET FEATURES [Enable write cache]

Error 69 occurred at disk power-on lifetime: 32 hours (1 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 f2 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 e8 07 05 40 00 01:01:25.190 READ FPDMA QUEUED
60 00 80 68 07 05 40 00 01:01:25.189 READ FPDMA QUEUED
61 00 08 50 79 5e 40 00 01:01:25.169 WRITE FPDMA QUEUED
61 00 08 58 79 5e 40 00 01:01:25.168 WRITE FPDMA QUEUED
60 00 08 98 f2 00 40 00 01:01:25.168 READ FPDMA QUEUED

Error 68 occurred at disk power-on lifetime: 31 hours (1 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 f2 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 98 f2 00 40 00 01:01:20.938 READ FPDMA QUEUED
60 00 08 90 f2 00 40 00 01:01:20.932 READ FPDMA QUEUED
60 00 08 10 08 00 40 00 01:01:20.932 READ FPDMA QUEUED
60 00 08 a8 12 01 40 00 01:01:20.928 READ FPDMA QUEUED
60 00 01 00 08 00 40 00 01:01:20.928 READ FPDMA QUEUED

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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#2
Digerati

Digerati

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Run Seagate's Seatools on the drive. If it passes, fine. If not, RMA it.
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#3
zoltain

zoltain

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It failed the test so I'm replacing it. Thank you.
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#4
Digerati

Digerati

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Well, sorry you had a new drive fail. They all do eventually but it is even more frustrating when new I think. Seagate should not give you any hassles if you tell them it failed their own diagnostics.
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