[Cathy J]

Someone got into our online credit card card information and changed the billing address and email account information. I am not sure how it happened but I have ran my Kaspersky internet scans,and also malwarebytes. Please help! I am afraid to do any business transactions online.
Thank you,
Cathy

OTL logfile created on: 1/24/2011 4:22:31 PM - Run 1
OTL by OldTimer - Version 3.2.20.5 Folder = C:\Users\Cathy\Desktop\OTL
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18999)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 55.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 221.04 Gb Total Space | 134.10 Gb Free Space | 60.67% Space Free | Partition Type: NTFS
Drive D: | 11.84 Gb Total Space | 1.99 Gb Free Space | 16.78% Space Free | Partition Type: NTFS

Computer Name: CATHY-LAPTOP | User Name: Cathy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/01/24 16:22:05 | 000,603,136 | ---- | M] (OldTimer Tools) -- C:\Users\Cathy\Desktop\OTL\OTL.exe
PRC - [2010/12/12 17:28:18 | 000,912,344 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2010/11/02 22:06:06 | 000,365,336 | ---- | M] (Kaspersky Lab ZAO) -- C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
PRC - [2010/10/05 20:26:46 | 000,129,720 | ---- | M] (Kaspersky Lab ZAO) -- C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtblfs.exe
PRC - [2010/09/22 12:03:38 | 000,249,136 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2009/04/11 00:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/01/20 20:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2007/09/05 14:09:54 | 001,620,520 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
PRC - [2007/09/05 14:09:54 | 000,727,592 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe


========== Modules (SafeList) ==========

MOD - [2011/01/24 16:22:05 | 000,603,136 | ---- | M] (OldTimer Tools) -- C:\Users\Cathy\Desktop\OTL\OTL.exe
MOD - [2010/08/31 09:43:52 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/11/02 22:06:06 | 000,365,336 | ---- | M] (Kaspersky Lab ZAO) [Auto | Running] -- C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe -- (AVP)
SRV - [2010/09/22 12:03:38 | 000,249,136 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2010/03/18 12:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/24 19:27:04 | 000,793,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)
SRV - [2008/01/20 20:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/03/05 11:30:06 | 000,110,592 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand | Stopped] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe -- (Com4Qlb)


========== Driver Services (SafeList) ==========

DRV - [2010/10/01 10:37:42 | 000,488,536 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\System32\drivers\klif.sys -- (KLIF)
DRV - [2010/06/09 16:43:52 | 000,011,352 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\System32\drivers\kl2.sys -- (kl2)
DRV - [2010/06/09 16:43:50 | 000,132,184 | ---- | M] (Kaspersky Lab ZAO) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\kl1.sys -- (kl1)
DRV - [2010/04/22 18:07:34 | 000,022,104 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\System32\drivers\klim6.sys -- (KLIM6)
DRV - [2009/11/02 19:27:16 | 000,019,984 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\klmouflt.sys -- (klmouflt)
DRV - [2008/01/20 20:23:27 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 20:23:27 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 20:23:27 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 20:23:26 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 20:23:26 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 20:23:26 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 20:23:25 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 20:23:25 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 20:23:24 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 20:23:24 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel®
DRV - [2008/01/20 20:23:24 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 20:23:23 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 20:23:23 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 20:23:23 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 20:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 20:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 20:23:23 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 20:23:22 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 20:23:22 | 000,200,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VSTAZL3.SYS -- (HSFHWAZL)
DRV - [2008/01/20 20:23:21 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 20:23:21 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 20:23:21 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 20:23:20 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 20:23:00 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 20:23:00 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 20:23:00 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2007/11/17 13:39:50 | 001,040,544 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2007/10/08 21:21:00 | 007,626,304 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007/10/08 14:26:28 | 001,044,472 | ---- | M] (Broadcom Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\BCMWL6.SYS -- (BCM43XX)
DRV - [2007/10/08 14:26:28 | 001,044,472 | ---- | M] (Broadcom Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\BCMWL6.SYS -- (BCM43XV)
DRV - [2007/10/01 09:35:52 | 000,183,352 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDART.sys -- (HdAudAddService)
DRV - [2007/09/18 07:12:28 | 000,080,936 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\btwavdt.sys -- (btwavdt)
DRV - [2007/09/18 07:12:28 | 000,080,424 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\btwaudio.sys -- (btwaudio)
DRV - [2007/09/18 07:12:28 | 000,016,168 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\btwrchid.sys -- (btwrchid)
DRV - [2007/08/08 21:42:08 | 000,045,568 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/07/30 12:54:02 | 000,038,400 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/07/30 11:42:58 | 000,043,008 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/07/11 11:30:22 | 000,007,168 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqRemHid.sys -- (HpqRemHid)
DRV - [2007/07/09 17:27:56 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/07/06 23:58:56 | 000,155,136 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2007/06/19 14:29:56 | 000,984,064 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_DPV.sys -- (HSF_DPV)
DRV - [2007/06/19 14:28:34 | 000,208,896 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSXHWAZL.sys -- (HSXHWAZL)
DRV - [2007/06/19 14:28:22 | 000,660,480 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_CNXT.sys -- (winachsf)
DRV - [2007/06/18 18:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV - [2007/02/16 10:50:32 | 000,012,032 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/11/02 03:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 03:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 03:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 03:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 03:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 03:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 03:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 03:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 03:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 03:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 03:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 02:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 02:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 02:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 02:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 02:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 02:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 01:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ilion&pf=laptop

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 00 3E F9 56 C2 B9 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledItems: [email protected]:7
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:1.6.5.200812101546
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: [email protected]:11.0.2.556
FF - prefs.js..extensions.enabledItems: [email protected]:11.0.2.556
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..keyword.URL: "http://www.mywebsear...tml&searchfor="


FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/12/12 17:28:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/12/12 17:28:20 | 000,000,000 | ---D | M]

[2008/06/17 21:41:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Extensions
[2011/01/24 07:55:31 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\t282izpd.default\extensions
[2009/09/01 19:50:18 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\t282izpd.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009/10/29 17:43:09 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\t282izpd.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2009/11/10 13:10:39 | 000,002,171 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\t282izpd.default\searchplugins\bing.xml
[2009/04/20 20:08:10 | 000,009,895 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\t282izpd.default\searchplugins\mywebsearch.xml
[2011/01/18 09:12:50 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2010/04/29 21:16:33 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
[2010/08/22 07:46:41 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/10/19 22:34:09 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2011/01/18 09:12:50 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
[2011/01/06 22:46:17 | 000,000,000 | ---D | M] (Anti-Banner) -- C:\Program Files\Mozilla Firefox\extensions\[email protected]
[2011/01/06 22:46:17 | 000,000,000 | ---D | M] (Kaspersky URL Advisor) -- C:\Program Files\Mozilla Firefox\extensions\[email protected]
[2010/05/17 19:41:45 | 000,000,000 | ---D | M] (Move Media Player) -- C:\USERS\CATHY\APPDATA\ROAMING\MOVE NETWORKS
[2010/11/12 18:53:06 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2006/09/18 15:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll (Kaspersky Lab ZAO)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O2 - BHO: (HP Print Clips) - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVP] C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe (Kaspersky Lab ZAO)
O4 - HKLM..\Run: [HP Health Check Scheduler] File not found
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [UCam_Menu] C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 28
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm ()
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O9 - Extra Button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll (Hewlett-Packard Co.)
O9 - Extra Button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.94.156.1 68.94.157.1
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll (Microsoft Corporation)
O20 - AppInit_DLLs: (C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd3.dll) - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\mzvkbd3.dll (Kaspersky Lab ZAO)
O20 - AppInit_DLLs: (C:\PROGRA~1\KASPER~1\KASPER~2\kloehk.dll) - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\kloehk.dll (Kaspersky Lab ZAO)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\klogon: DllName - C:\Windows\system32\klogon.dll - C:\Windows\System32\klogon.dll (Kaspersky Lab ZAO)
O24 - Desktop WallPaper: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Desktop Background.bmp
O24 - Desktop BackupWallPaper: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Desktop Background.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/02/28 23:04:12 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2005/09/11 09:18:54 | 000,000,340 | -HS- | M] () - D:\AUTOMODE -- [ NTFS ]
O33 - MountPoints2\{b4abfa82-60dc-11dd-a6ea-001e37a53366}\Shell\AutoRun\command - "" = C:\Windows\System32\setupSNK.exe -- [2008/01/20 20:23:31 | 000,013,312 | ---- | M] (Microsoft Corporation)
O33 - MountPoints2\{ce0fd1b9-60f5-11dd-ae7e-001e37a53366}\Shell\AutoRun\command - "" = F:\setupSNK.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/01/24 16:21:48 | 000,000,000 | ---D | C] -- C:\Users\Cathy\Desktop\OTL
[2011/01/21 12:27:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Google
[2011/01/19 08:21:36 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Roaming\PhotoScape
[2011/01/19 08:20:39 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Local\Google
[2011/01/19 08:20:32 | 000,000,000 | ---D | C] -- C:\Program Files\Google
[2011/01/18 21:21:57 | 001,912,872 | ---- | C] (Trend Micro Inc.) -- C:\Users\Cathy\Desktop\HousecallLauncher.exe
[2011/01/18 21:21:18 | 000,000,000 | ---D | C] -- C:\Users\Cathy\Trend Micro online scanner
[2011/01/07 13:35:46 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LightScribe Direct Disc Labeling
[2011/01/07 13:33:05 | 013,354,880 | ---- | C] (LightScribe ) -- C:\Users\Cathy\Desktop\LS_Update_1.18.20.1_.exe
[2011/01/07 10:42:19 | 000,000,000 | ---D | C] -- C:\Users\Cathy\Desktop\Astrid Eileen
[2011/01/06 22:36:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Kaspersky Internet Security 2011
[2011/01/06 22:10:57 | 115,832,504 | ---- | C] (Kaspersky Lab) -- C:\Users\Cathy\Desktop\kis11.0.2.556en.exe
[2011/01/06 20:17:16 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Roaming\Malwarebytes
[2011/01/06 20:17:00 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2011/01/06 20:17:00 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/01/06 20:16:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/01/06 20:16:55 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2011/01/06 20:16:55 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

========== Files - Modified Within 30 Days ==========

[2011/01/24 16:21:48 | 000,027,335 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\nvModes.001
[2011/01/24 16:12:40 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/01/24 08:41:38 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/01/24 08:41:38 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/01/24 06:43:34 | 000,000,237 | ---- | M] () -- C:\Users\Public\Documents\hpqp.ini
[2011/01/24 06:41:31 | 3152,912,384 | -HS- | M] () -- C:\hiberfil.sys
[2011/01/23 21:20:00 | 000,001,525 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2011/01/23 20:03:45 | 000,036,352 | ---- | M] () -- C:\Users\Cathy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/01/23 07:43:20 | 000,000,000 | ---- | M] () -- C:\Users\Cathy\Documents\Image1.gif
[2011/01/23 07:42:10 | 000,001,764 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\wklnhst.dat
[2011/01/20 15:11:18 | 000,001,783 | ---- | M] () -- C:\Users\Cathy\Desktop\Vulnerability Scan.lnk
[2011/01/20 15:11:14 | 000,001,767 | ---- | M] () -- C:\Users\Cathy\Desktop\Critical Areas Scan.lnk
[2011/01/20 15:11:06 | 000,001,775 | ---- | M] () -- C:\Users\Cathy\Desktop\Full Scan.lnk
[2011/01/18 21:22:19 | 000,000,036 | ---- | M] () -- C:\Users\Cathy\AppData\Local\housecall.guid.cache
[2011/01/18 21:22:01 | 001,912,872 | ---- | M] (Trend Micro Inc.) -- C:\Users\Cathy\Desktop\HousecallLauncher.exe
[2011/01/18 20:13:59 | 000,010,240 | ---- | M] () -- C:\Users\Cathy\Documents\police report.wps
[2011/01/17 21:48:06 | 000,000,322 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForCathy.job
[2011/01/17 19:24:43 | 000,019,456 | ---- | M] () -- C:\Users\Cathy\Documents\Letter for Astrid.wps
[2011/01/07 13:35:55 | 000,001,914 | ---- | M] () -- C:\Users\Public\Desktop\LightScribe.lnk
[2011/01/07 13:33:18 | 013,354,880 | ---- | M] (LightScribe ) -- C:\Users\Cathy\Desktop\LS_Update_1.18.20.1_.exe
[2011/01/07 08:33:15 | 002,113,638 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/01/07 08:33:15 | 000,641,732 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/01/06 22:57:44 | 000,114,243 | ---- | M] () -- C:\Windows\System32\drivers\klin.dat
[2011/01/06 22:57:44 | 000,097,859 | ---- | M] () -- C:\Windows\System32\drivers\klick.dat
[2011/01/06 22:45:02 | 005,433,376 | -HS- | M] () -- C:\Windows\System32\drivers\fidbox.dat
[2011/01/06 22:45:02 | 001,114,144 | -HS- | M] () -- C:\Windows\System32\drivers\fidbox2.dat
[2011/01/06 22:45:02 | 000,044,576 | -HS- | M] () -- C:\Windows\System32\drivers\fidbox.idx
[2011/01/06 22:45:02 | 000,004,888 | -HS- | M] () -- C:\Windows\System32\drivers\fidbox2.idx
[2011/01/06 22:22:59 | 115,832,504 | ---- | M] (Kaspersky Lab) -- C:\Users\Cathy\Desktop\kis11.0.2.556en.exe
[2011/01/06 20:17:01 | 000,000,906 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/01/05 10:50:19 | 000,001,356 | ---- | M] () -- C:\Users\Cathy\AppData\Local\d3d9caps.dat

========== Files Created - No Company Name ==========

[2011/01/23 07:43:20 | 000,000,000 | ---- | C] () -- C:\Users\Cathy\Documents\Image1.gif
[2011/01/20 15:11:18 | 000,001,783 | ---- | C] () -- C:\Users\Cathy\Desktop\Vulnerability Scan.lnk
[2011/01/20 15:11:14 | 000,001,767 | ---- | C] () -- C:\Users\Cathy\Desktop\Critical Areas Scan.lnk
[2011/01/20 15:11:06 | 000,001,775 | ---- | C] () -- C:\Users\Cathy\Desktop\Full Scan.lnk
[2011/01/18 21:22:19 | 000,000,036 | ---- | C] () -- C:\Users\Cathy\AppData\Local\housecall.guid.cache
[2011/01/18 20:13:59 | 000,010,240 | ---- | C] () -- C:\Users\Cathy\Documents\police report.wps
[2011/01/07 13:35:54 | 000,001,914 | ---- | C] () -- C:\Users\Public\Desktop\LightScribe.lnk
[2011/01/06 20:17:01 | 000,000,906 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/05/12 08:38:13 | 000,000,012 | ---- | C] () -- C:\Users\Cathy\AppData\Local\2631
[2010/05/12 08:38:12 | 000,000,012 | ---- | C] () -- C:\Users\Cathy\AppData\Roaming\9481
[2010/05/12 08:38:12 | 000,000,012 | ---- | C] () -- C:\ProgramData\1548
[2010/05/12 08:38:12 | 000,000,012 | ---- | C] () -- C:\ProgramData\1477
[2010/05/12 08:38:11 | 000,000,012 | ---- | C] () -- C:\ProgramData\0359
[2010/01/07 08:20:50 | 000,001,356 | ---- | C] () -- C:\Users\Cathy\AppData\Local\d3d9caps.dat
[2009/09/17 20:47:10 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/08/03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2008/12/06 19:06:43 | 000,765,952 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2008/12/06 19:06:43 | 000,180,224 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2008/08/24 08:01:17 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2008/08/13 13:42:13 | 000,001,764 | ---- | C] () -- C:\Users\Cathy\AppData\Roaming\wklnhst.dat
[2008/06/17 08:34:36 | 000,027,335 | ---- | C] () -- C:\Users\Cathy\AppData\Roaming\nvModes.001
[2008/06/16 17:37:52 | 000,027,335 | ---- | C] () -- C:\Users\Cathy\AppData\Roaming\nvModes.dat
[2008/06/12 23:10:07 | 000,036,352 | ---- | C] () -- C:\Users\Cathy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/06/12 22:49:48 | 000,000,000 | ---- | C] () -- C:\Users\Cathy\AppData\Local\QSwitch.txt
[2008/06/12 22:49:48 | 000,000,000 | ---- | C] () -- C:\Users\Cathy\AppData\Local\DSwitch.txt
[2008/06/12 22:49:48 | 000,000,000 | ---- | C] () -- C:\Users\Cathy\AppData\Local\AtStart.txt
[2008/02/28 23:21:37 | 000,000,688 | ---- | C] () -- C:\ProgramData\hpzinstall.log
[2007/09/05 13:52:04 | 000,389,120 | ---- | C] () -- C:\Windows\System32\btwhidcs.dll
[2006/11/02 06:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 01:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2001/11/14 14:56:00 | 001,802,240 | ---- | C] () -- C:\Windows\System32\lcppn21.dll

========== LOP Check ==========

[2010/06/06 14:34:40 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Facebook
[2010/05/12 08:38:14 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Imagic505N
[2010/01/03 20:31:46 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\MSNInstaller
[2011/01/19 08:24:55 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\PhotoScape
[2008/08/13 13:42:43 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Template
[2010/07/05 21:01:40 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\uTorrent
[2010/12/23 15:08:39 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Visan
[2008/07/03 21:41:01 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\WildTangent
[2011/01/23 21:20:01 | 000,032,656 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2010/08/25 19:59:01 | 000,000,392 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{C9085E99-C73A-4E94-9D89-77CB0FF6B216}.job

========== Purity Check ==========



< End of report >

[Advertisements]

Hello Cathy J and welcome to G2G!

My nick is maliprog and I'll will be your technical support on this issue. Before we start please read my notes carefully:

NOTE:

• Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
• Absence of symptoms does not always mean the computer is clean
• Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
• Please DO NOT run any scans or fix on your own without my direction.
• Please read all of my response through at least once before attempting to follow the procedures described.
• If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
• You must reply within three days or your topic will be closed

Step 1

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O33 - MountPoints2\{b4abfa82-60dc-11dd-a6ea-001e37a53366}\Shell\AutoRun\command - "" = C:\Windows\System32\setupSNK.exe -- [2008/01/20 20:23:31 | 000,013,312 | ---- | M] (Microsoft Corporation)
  O33 - MountPoints2\{ce0fd1b9-60f5-11dd-ae7e-001e37a53366}\Shell\AutoRun\command - "" = F:\setupSNK.exe
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post the fix log it produces in your next reply.

Step 2

Download GMER from Here. Note the file's name and save it to your root folder, such as C:.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "No", save the log and post back the results.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.

Step 3

Please don't forget to include these items in your reply:

• OTL fix log
• GMER log

It would be helpful if you could post each log in separate post

[maliprog]

Hello Cathy J and welcome to G2G!

My nick is maliprog and I'll will be your technical support on this issue. Before we start please read my notes carefully:

NOTE:

• Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
• Absence of symptoms does not always mean the computer is clean
• Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
• Please DO NOT run any scans or fix on your own without my direction.
• Please read all of my response through at least once before attempting to follow the procedures described.
• If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
• You must reply within three days or your topic will be closed

Step 1

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O33 - MountPoints2\{b4abfa82-60dc-11dd-a6ea-001e37a53366}\Shell\AutoRun\command - "" = C:\Windows\System32\setupSNK.exe -- [2008/01/20 20:23:31 | 000,013,312 | ---- | M] (Microsoft Corporation)
  O33 - MountPoints2\{ce0fd1b9-60f5-11dd-ae7e-001e37a53366}\Shell\AutoRun\command - "" = F:\setupSNK.exe
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post the fix log it produces in your next reply.

Step 2

Download GMER from Here. Note the file's name and save it to your root folder, such as C:.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "No", save the log and post back the results.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.

Step 3

Please don't forget to include these items in your reply:

• OTL fix log
• GMER log

It would be helpful if you could post each log in separate post

[Cathy J]

Maliprog thank you so much for helping me. Here is the OTL log and I will move on to the next step you requested.

All processes killed
========== OTL ==========
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{b4abfa82-60dc-11dd-a6ea-001e37a53366}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b4abfa82-60dc-11dd-a6ea-001e37a53366}\ not found.
File move failed. C:\Windows\System32\setupSNK.exe scheduled to be moved on reboot.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{ce0fd1b9-60f5-11dd-ae7e-001e37a53366}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ce0fd1b9-60f5-11dd-ae7e-001e37a53366}\ not found.
File F:\setupSNK.exe not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Cathy
->Temp folder emptied: 1347191319 bytes
->Temporary Internet Files folder emptied: 49022577 bytes
->Java cache emptied: 46239883 bytes
->FireFox cache emptied: 58348062 bytes
->Google Chrome cache emptied: 8152331 bytes
->Flash cache emptied: 261911 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 425425 bytes
->Temporary Internet Files folder emptied: 3533741 bytes
->Java cache emptied: 37562594 bytes
->FireFox cache emptied: 91412834 bytes
->Flash cache emptied: 8866 bytes

User: Public

User: Smiths
->Temp folder emptied: 42361 bytes
->Temporary Internet Files folder emptied: 42104 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 75314359 bytes
->Flash cache emptied: 1487 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 83256498 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 284369 bytes

Total Files Cleaned = 1,718.00 mb


[EMPTYFLASH]

User: All Users

User: Cathy
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Guest
->Flash cache emptied: 0 bytes

User: Public

User: Smiths
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.20.5 log created on 01282011_085914

Files\Folders moved on Reboot...
File move failed. C:\Windows\System32\setupSNK.exe scheduled to be moved on reboot.
C:\Users\Cathy\AppData\Local\Temp\ehmsas.txt moved successfully.
File\Folder C:\Windows\temp\klsC727.tmp not found!

Registry entries deleted on Reboot...

[Cathy J]

Maliprog when I click the link to download GMER two boxes pull up, one on top of the other asking me to save? Is that normal? I will wait to do this after you reply. Thanks again for your help!!

[maliprog]

Hi Cathy J,

Sometimes browsers to that . Save only one file from on popup and just close the other.

[Cathy J]

Maliprog, I downloaded and ran GMER but about 5 minutes into the scan a box popped up saying "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is found"...

Edited by Cathy J, 29 January 2011 - 04:04 PM.

[Cathy J]

Tried it again and got the dreaded BLUE SCREEN.

I will not curse I swear I swear...

[maliprog]

Hi Cathy J

There is no room for panic....jet . Let's try Rotkit UnHooker

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

• Double-click on RKUnhookerLE.exe to start the program.
  Vista/Windows 7 users right-click and select Run As Administrator.
• Click the Report tab, then click Scan.
• Check Drivers, Stealth, and uncheck the rest.
• Click OK.
• Wait until it's finished and then go to File > Save Report.
• Save the report to your Desktop.
• Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

[Cathy J]

Here you go...Hey Thanks again for helping me!!!

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x92E05000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 7626752 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 156.71 )
0x8E806000 C:\Windows\system32\DRIVERS\kl1.sys 5382144 bytes (Kaspersky Lab ZAO, Kaspersky Unified Driver)
0x8624B000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System)
0x8624B000 PnpManager 3903488 bytes
0x8624B000 RAW 3903488 bytes
0x8624B000 WMIxWDM 3903488 bytes
0xA0420000 Win32k 2109440 bytes
0xA0420000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8EE0F000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x8E408000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x93A4D000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)
0x92CFD000 C:\Windows\system32\DRIVERS\bcmwl6.sys 1052672 bytes (Broadcom Corp., Broadcom 802.11 Network Adapter wireless driver)
0x92C00000 C:\Windows\system32\DRIVERS\nvmfdx32.sys 1036288 bytes (NVIDIA Corporation, NVIDIA MCP Networking Function Driver.)
0x8E605000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x80669000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0x85400000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x93C00000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 741376 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x942BE000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x9354B000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8E722000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x9408F000 C:\Windows\system32\DRIVERS\klif.sys 536576 bytes (Kaspersky Lab, Klif Mini-Filter [fre_wlh_x86])
0x93CE8000 C:\Windows\System32\Drivers\bthport.sys 524288 bytes (Microsoft Corporation, Bluetooth Bus Driver)
0x9400C000 C:\Windows\system32\drivers\btwaudio.sys 524288 bytes (Broadcom Corporation., Bluetooth Audio Device)
0x80749000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x8E38D000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x84201000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x93B50000 C:\Windows\system32\drivers\btwavdt.sys 421888 bytes (Broadcom Corporation., Broadcom Bluetooth AVDT Service)
0x8E579000 C:\Windows\system32\DRIVERS\rixdptsk.sys 335872 bytes (REDC, RICOH XD SM Driver)
0x84372000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x8E2B6000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x941B8000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8E20D000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x80628000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x9360B000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x93A0F000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 253952 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x8EDA2000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x9420D000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8E53E000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0x842F9000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8EF27000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x93730000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x86218000 ACPI_HAL 208896 bytes
0x86218000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8E34B000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x93BB7000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x93776000 C:\Windows\system32\drivers\CHDART.sys 196608 bytes (Conexant Systems Inc., High Definition Audio Function Driver)
0x8E5CB000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x937A6000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8E513000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x936E6000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x9437E000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x93D89000 C:\Windows\system32\DRIVERS\rfcomm.sys 167936 bytes (Microsoft Corporation, Bluetooth RFCOMM Driver)
0x8434A000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8EF77000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x8E264000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x937D3000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x93679000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8EFAF000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x842B9000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x93D68000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x94135000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x842DA000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8E32D000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x8426E000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x8E6EF000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x942A3000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x93DBC000 C:\Windows\system32\DRIVERS\bthpan.sys 106496 bytes (Microsoft Corporation, Bluetooth Personal Area Networking)
0x8E7BD000 C:\Windows\system32\DRIVERS\sdbus.sys 106496 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0x8428B000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8E70A000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x84332000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x94253000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x93657000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x93CC2000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x854FE000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x93DE5000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x94188000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0x842A4000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x936BF000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x936AB000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8E7E8000 C:\Windows\system32\DRIVERS\rimsptsk.sys 81920 bytes (REDC, RICOH MS Driver)
0x941A4000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8ED5E000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x943B2000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x807D2000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8EF9E000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x93765000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8060F000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8E7D7000 C:\Windows\system32\DRIVERS\rimmptsk.sys 69632 bytes (REDC, RICOH SD Driver)
0x8ED31000 C:\Windows\system32\DRIVERS\amdk8.sys 65536 bytes (Microsoft Corporation, Processor Device Driver)
0x8E37D000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8ED41000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x9436E000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8E315000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8EDEF000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x936D4000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x93DD6000 C:\Windows\system32\DRIVERS\bthmodem.sys 61440 bytes (Microsoft Corporation, Bluetooth Communications Driver)
0x94294000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x8EF68000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x8E28B000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x9369C000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8EDE0000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8E2A7000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8E7AF000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xA0660000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x93BE9000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x94171000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8E307000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x93CDB000 C:\Windows\System32\Drivers\BTHUSB.sys 53248 bytes (Microsoft Corporation, Bluetooth Miniport Driver)
0x9426A000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x93CB5000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x9371A000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x807C5000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x854E8000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x94129000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x935EC000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x94277000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x8ED76000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8ED8A000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x94166000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x9366E000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x9364C000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8EE00000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8E29D000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x93DB2000 C:\Windows\system32\DRIVERS\BthEnum.sys 40960 bytes (Microsoft Corporation, Bluetooth Bus Extender)
0x9428A000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x93710000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x943A8000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x94249000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x854DE000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8ED98000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0x8EFD0000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x94112000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x93727000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0x8ED81000 C:\Windows\system32\DRIVERS\klmouflt.sys 36864 bytes (Kaspersky Lab, KLMOUFLT Mouse Device Filter [fre_wlh_x86])
0x85514000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x9417F000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xA0640000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8ED28000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8ED51000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x8E253000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8E325000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80620000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x94282000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes
0x94000000 C:\Windows\system32\DRIVERS\klim6.sys 32768 bytes (Kaspersky Lab ZAO, Kaspersky Lab Intermediate Network Driver)
0x8E25C000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x94156000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x9415E000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8EF60000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8EF1F000 C:\Windows\system32\drivers\wd.sys 32768 bytes (Microsoft Corporation, Microsoft Watchdog Timer Driver)
0x854F4000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x94122000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8EFF9000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80608000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x9411B000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8E300000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x9419E000 C:\Windows\system32\DRIVERS\kl2.sys 24576 bytes (Kaspersky Lab ZAO, Kaspersky Unified Driver)
0x8ED71000 C:\Windows\system32\DRIVERS\HpqKbFiltr.sys 20480 bytes (Hewlett-Packard Development Company, L.P., HpqKbFiltr Keyboard Filter Driver)
0x8ED5A000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x843D8000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x9408C000 C:\Windows\system32\DRIVERS\btwrchid.sys 12288 bytes (Broadcom Corporation., Bluetooth Remote Control HID Minidriver)
0x8E29A000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8ED95000 C:\Windows\system32\DRIVERS\nvsmu.sys 12288 bytes (NVIDIA Corporation, NVIDIA® nForce™ SMU Microcontroller Driver)
0x8EE0B000 C:\Windows\system32\DRIVERS\HpqRemHid.sys 8192 bytes (Hewlett-Packard Development Company, L.P., HP Remote Control HID Device)
0x936E4000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x93CD9000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
0x00800000 Hidden Image-->HP.ActiveSupportLibrary.dll [ EPROCESS 0x895B7930 ] PID: 4348, 94208 bytes

[Cathy J]

I also needed to let you know that in my Kaspersky scan reports a couple of weeks ago it had a lot of HOOKS Installed entries in it. It may not be important but thought I would let you know. Afterthought or I would have said it in the last message..

[Cathy J]

Maliprog I am a bit worried about the last thing that I had to run. My Kaspersky said it was high risk. I also hope I can finish this before I have to go away for some health stuff...been fighting the big C for the last couple of years. If I have to go for some treatments again soon do we need to clear off the stuff you had me download first? I would like to be able to take my computer with me but fear I wont be able to. Its kind of my only contact with my family. I will check back here later today. Thank you again for helping me.

[maliprog]

Hi Cathy J,

For now your logs are clean. Let's make sure your system is clean:

Step 1

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Step 2

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

• Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in pop-up window to allow scan.
• This will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, select Complete scan.
• Complete scan sometimes takes up to 3 hours to finish so please be patient.
• Click the green arrow at the right, and the scan will start.
• Click Yes to all if it asks if you want to cure/move the file.
• When the scan has finished, in the menu, click File and choose Save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
• Copy and paste that log in the next reply. You can use Notepad to open the DrWeb.cvs report.

NOTE. During the scan, pop-up window will open asking for full version purchase. Simply close the window by clicking on X in upper right corner.

[Cathy J]

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5651

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/31/2011 6:46:01 PM
mbam-log-2011-01-31 (18-46-01).txt

Scan type: Quick scan
Objects scanned: 170480
Time elapsed: 4 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Cathy J]

Dr Web went through the quick scan ok and showed 0 problems. The complete scan ran for hrs and showed 7 trojans then my computer shut down half way through. I tried to run it again and about 2 hrs into the scan it was only about 1/8 through the scan so I went ahead and shut it down. I am not sure what to do next. I did not write down the trojans because I didn't think the computer would shut down like it did... I will wait for you to tell me what to do next...thanks for your help...

[maliprog]

Hi Cathy J,

Dr.Web probably removed them so don't worry. Let's try AVP instead Dr.Web...

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan
On the first tab select all elements down to Computer and then select start scan
Once it has finished select report and post that.



Do not close AVPTool or it will self uninstall, if it does uninstall - then just rerun the setup file on your desktop