So far i have done everything that symantec told me to do to get rid of it, but whenever i think i removed it, the same file thats infected comes back. So far i have deleted this file, "cssrs.exe" from my windows/system32 folder about 8 times but to no avail. Since it s in exe. format, i figured if i change the extension name to something non realistic it will disable the file from being used, but that did nothing also. It denies me access to delete the file unless i F8 and start in another mode. Well i guess the main reason i'm here is to find out if there is another file that is releasing this virus everytime i delete and restart my pc and what i should do to get rid of it. i dont know what to do anymore. Norton isnt working for me the way it says it is made to. any alternative help is needed. plzzz help me before i throw this thing out the window....
PWsteal.trojan infected, pls help me....
Started by
undun40cal
, May 27 2005 02:10 PM
#1
Posted 27 May 2005 - 02:10 PM
So far i have done everything that symantec told me to do to get rid of it, but whenever i think i removed it, the same file thats infected comes back. So far i have deleted this file, "cssrs.exe" from my windows/system32 folder about 8 times but to no avail. Since it s in exe. format, i figured if i change the extension name to something non realistic it will disable the file from being used, but that did nothing also. It denies me access to delete the file unless i F8 and start in another mode. Well i guess the main reason i'm here is to find out if there is another file that is releasing this virus everytime i delete and restart my pc and what i should do to get rid of it. i dont know what to do anymore. Norton isnt working for me the way it says it is made to. any alternative help is needed. plzzz help me before i throw this thing out the window....
#2
Posted 27 May 2005 - 05:21 PM
Run Hijack This and post the log to the malware section of these forums
http://www.tomcoyote.org/hjt/
Symantec say this
http://www.symantec....eal.trojan.html
http://www.tomcoyote.org/hjt/
Symantec say this
http://www.symantec....eal.trojan.html
Edited by Keith, 27 May 2005 - 05:24 PM.
#3
Posted 28 May 2005 - 10:23 AM
Run Hijack This and post the log to the malware section of these forums
http://www.tomcoyote.org/hjt/
Symantec say this
http://www.symantec....eal.trojan.html
Thanks for the info. i will do that asap.
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