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PWsteal.trojan infected, pls help me....


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#1
undun40cal

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I'm having a serious problem with trying to remove this virus, PWsteal.trojan.
So far i have done everything that symantec told me to do to get rid of it, but whenever i think i removed it, the same file thats infected comes back. So far i have deleted this file, "cssrs.exe" from my windows/system32 folder about 8 times but to no avail. Since it s in exe. format, i figured if i change the extension name to something non realistic it will disable the file from being used, but that did nothing also. It denies me access to delete the file unless i F8 and start in another mode. Well i guess the main reason i'm here is to find out if there is another file that is releasing this virus everytime i delete and restart my pc and what i should do to get rid of it. i dont know what to do anymore. Norton isnt working for me the way it says it is made to. any alternative help is needed. plzzz help me before i throw this thing out the window.... :tazz:

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#2
Retired Tech

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Run Hijack This and post the log to the malware section of these forums

http://www.tomcoyote.org/hjt/

Symantec say this

http://www.symantec....eal.trojan.html

Edited by Keith, 27 May 2005 - 05:24 PM.

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#3
undun40cal

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Run Hijack This and post the log to the malware section of these forums

http://www.tomcoyote.org/hjt/

Symantec say this

http://www.symantec....eal.trojan.html

View Post




Thanks for the info. i will do that asap.
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