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Can't connect to the internet


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#1
michaeltownsend604

michaeltownsend604

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Hey folks, hope everyone is having a great day!

My problem: I live in a student halls of residence in Liverpool which runs on a big network for the whole building. I recently went home for a few weeks, and moved back in last friday. Before I went home I never had any issues with internet connection, but since friday i have not been able to connect at all. I can connect to the network locally without any issues, but connection to the internet just doesn't happen. It is not wireless, it is broadband which runs on a cable connected from the wall.

I have tried swapping cables, and have tried using my roommates ports but all to no avail. Furthermore, all my roommates/friends in other flats can connect fine.
Also, I have gone to pc repair shops and been able to connect to their wired and wireless networks woth no problem..so at least my computer isnt broken! . I have ensured that my settings are set to detect dns automatically and all that jazz. I have tried uninstalling antivirus software and disabling the firewall, and re-installing the drivers.

Also, my room mate can connect to the internet with his laptop through the port in MY room...so it looks as if there is definitely a problem with my settings!

Not really sure what the issue is...I don't recall changing any settings or anything. My guess is that somehow over christmass holidays my settings got changed, or that I have just scrambled them up so much whilst I've been attempting to fix it.

I have pasted below my ipconfig thing (if it helps?).
I use a Toshiba laptop, running on windows vista home premium and with avast free antivirus.

I have tried speaking to the isp and the landlords but to be honest they're being bloody useless and are harder to get hold of than my ex-girlfriend. So I thought my best shot was on here...with exams all this week and next week I am getting depserate!

Anyway thank you so much in advance for taking the time to read this...any help at all is hugely appreciated.
Have a lovely day
Michael.

C:\Users\Mike>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mike-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102/8103 Family PCI-E FE NIC
Physical Address. . . . . . . . . : 00-23-5A-FD-A6-BA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::649e:850:32fe:a84f%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.143(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 24 January 2011 10:31:56
Lease Expires . . . . . . . . . . : 24 January 2011 13:31:55
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 301998938
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-00-B9-3C-00-23-5A-FD-A6-BA

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11N PC
I-E NIC
Physical Address. . . . . . . . . : 00-22-5F-D6-17-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{70AB1084-D494-41D6-B164-FDF1907C9
ACE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{62C71DB4-261D-4F3D-91D1-7320BF582
B37}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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#2
rustyw34

rustyw34

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michael have you tried to ipconfig renew? this is how you should do it for vista-To do it properly, follow these steps:

1. Click START
2. Enter “CMD”
3. Right-click “CMD.EXE” >> “Run as administrator” OR Hold ctrl+shift, and press ENTER
4. Click “Continue” on the “User Account Control” Window
5. Run ipconfig /renew as normal. It should release & renew the IP address.
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